48 Chapter 2 System Error Codes
System Error Codes
• Replace the PrintMech PCA ⇒ Page 384.
• If the System Error continues, replace the Sausalito PCI PCA ⇒ Page 369.
System Error:
01.2:10
Problem Description:
ISS PCA problem.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the 
power cord and power On the Printer.
• Low humidity in the customer’s environment can be a cause of this system errror. You can check the 
humidity by using the EWS. Click on the ‘Printer Information Page’ and select the ‘Current 
Infomation’ tab. The humidity level will be displayed, a low level that would cause the error is 
around -20%. To solve errror upgrade with the latest firmware, at least 7.0.0.3. If the printer cannot 
be upgraded using the normal process, upgrade using the .plt emergency file process ⇒Page 130.
•
If the System Error continues, replace the Ink Supply Tubes and Trailing Cable
 ⇒ 
Page 312.
 
System Error:
02.1:10
Problem Description:
Problem with the Carriage PCA.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the 
power cord and power On the Printer.
• Check that the Trailing Cable is not damaged.
• Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA and to 
the Sausalito PCI PCA.
• Replace the Carriage PCA ⇒ Page 334.
• Replace the Sausalito PCI PCA ⇒ Page 369.
• Replace the Interconnect PCA⇒ Page 357.
System Error:
03:10
Problem Description:
Problem with the Power Supply Unit.
NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked 
beforehand to see if they are capable of purging the new tubes, if they are not, new Ink 
Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to ⇒ 
Page 129.