Continuable and Non-Continuable Error Codes 53
System Error Codes
System Error:
24:03
Problem Description:
Ink Setup failure (Ink Supply Tubes purge failed).
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Try purging the Ink Supply Tubes again once the Printer has been rebooted.
• Install new Ink Cartridges in to the Printer and try purging the Printer again.
System Error:
24:10
Problem Description:
A broken bag has been detected in one of the Ink Cartridges.
Corrective Action:
Try the following:
• Remove the Ink Cartridges and check for any ink leaking from the cartridge. In extreme cases ink
can contaminate the ISS PCA area which will then require instalIing a new ISS PCA.
If the message ‘Please replace one of the defective cartridges (*). The asterisk represents a
number which will identify the failed ink cartridge.
• For this issue there is a specific menu slection to check the broken bag error. Perform the “Bag
Broken Recovery” Diagnostic (⇒ Page 124) to troubleshoot the error code.
System Error:
26.0:01
Problem Description:
Bad contact detected in ISS slot 0 floater.
Corrective Action:
Try the following:
Number displayed Ink Cartridge Color Failed
0Magenta
1 Light Magenta
2PhotoBlack
3Matt Black
4Yellow
5Light Cyan
6Light Gray
7Cyan
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