Continuable and Non-Continuable Error Codes 59
System Error Codes
The most probable cause of this error is the user has forgotten to set the switch direction or tape the paper
to the spindle core, when the paper reaches the floor and blocks the TUR IR sensors.
Corrective action
Try the following:
• Check that there is no interference around the Take-up-reel optical sensors.
• Check the paper is attached to the TUR spindle.
• Check the TUR switch is in the correct position.
• Check there is no obstacle between the Take-Up Reel optical sensors
• If required, use the TUR arrow keys to wind paper before resuming the print.
• When the jam is cleared, printing is resumed. Press the Ok key to clear the Warning message.
System Error:
32:01
Problem Description:
TUR Disconnected.
Corrective Action:
Try the following:
• If you want to keep using the Take-up reel, you must turn off the printer and check all Take-up reel
cables are connected again (Sensors cables, printer cable).
• If not, you might need to manually unload the paper from the Take-up reel. Remember to cut the
paper before (either manually or by pressing the “Form Feed And Cut” button).
System Error
32:02
Problem Description
This message is shown during initilization of the printer and is meant as a warning that the TUR has been
disconnected while the printer was off. This error is also shown if the user tries to enable the TUR but it is
not connected to the Printer.
Coorective action:
Connect the Take-up Reel to the Printer and press Ok to continue.
System Error:
41:03
Problem Description:
Electrical current limit in paper motor.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
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