viii
Lines appear stepped or jagged .............................................................................. 200
Parts of lines or text are missing............................................................................... 201
Lines are blurred (ink bleeds from lines) .................................................................... 202
Lines are slightly warped ........................................................................................ 202
Dark or light horizontal lines across the image (banding)............................................ 202
The image is grainy. .............................................................................................. 203
The image has a metallic hue (bronzing)................................................................... 204
The printed output is not flat .................................................................................... 204
The print smudges when touched ............................................................................. 205
Defects near the top of a print ................................................................................. 205
There are ink marks on the paper ............................................................................ 205
Colors are inaccurate ............................................................................................. 206
Colors between different HP Designjets do not match ................................................. 207
The output is completely blank ................................................................................. 209
The output contains only a partial print ..................................................................... 209
The image is clipped .............................................................................................. 209
The image is in one portion of the printing area......................................................... 210
The image is unexpectedly rotated ........................................................................... 210
The print is a mirror image of the original ................................................................. 210
The print is distorted or unintelligible ........................................................................ 210
One image overlays another on the same print.......................................................... 210
Pen settings seem to have no effect .......................................................................... 210
The image has a wood-grain appearance (aeroworms) .............................................. 210
CAD Lines look misaligned, images are blurred......................................................... 211
Some media might deform when printing high area fill............................................... 211
Printheads fail repeatedly........................................................................................ 211
Working with other commercially available media ................................................................... 213
7 Parts and Diagrams
Printer Support ..................................................................................................................... 222
Center Covers ...................................................................................................................... 224
Electronics Module................................................................................................................ 226
Right Cover.......................................................................................................................... 228
Left Cover ........................................................................................................................... 230
Right Hand Assemblies.......................................................................................................... 232
Left Hand Assemblies ............................................................................................................ 234
Carriage Assembly ............................................................................................................... 236
Scan-Axis Assemblies............................................................................................................ 238
Drive Roller and Media-Axis Motor ......................................................................................... 240
Paper Path Assemblies .......................................................................................................... 242
Center Guide and Pinchwheel Assembly.................................................................................. 244
Media Entry Assemblies ........................................................................................................ 246
Take-Up Reel Assembly.......................................................................................................... 248
Miscellaneous Parts............................................................................................................... 250
8 Removal & Installation
Service Part Order ................................................................................................................ 253
Disassembly Order ............................................................................................................... 255
Introduction.......................................................................................................................... 257
Safety Precautions.................................................................................................. 257
Electrostatic Discharge (ESD) Precautions .................................................................. 257
Required Tools....................................................................................................... 257
Screw Types ........................................................................................................................ 259
Window (42-inch) ................................................................................................................ 260
Installation of New Window ................................................................................... 261
Window (60-inch) ................................................................................................................ 262
Right Cover.......................................................................................................................... 264
Right Trim ............................................................................................................................ 267
Left Cover ............................................................................................................................ 270
Left Trim............................................................................................................................... 272
Top Cover (42-inch) .............................................................................................................. 273