Continuable and Non-Continuable Error Codes 73
System Error Codes
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
System Error:
79:04
Problem Description:
Generic Firmware error.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
• Try to reprint the image using different selections in the driver
• Disable Nesting and the Queue.
• For more detailed information on troubleshooting the 79:04 system error refer to (⇒Page 31)
System Error:
81:01
Problem Description:
Paper servo shutdown.
Corrective Action:
Try the following:
• Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If
there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever)
and clear the obstruction.
• Perform the “Media Drive” Diagnostic (⇒ Page 101) to further troubleshoot the error code.
• If the System Error continues, replace the Media-Axis Motor ⇒ Page 349.
System Error:
81:03
Problem Description:
It was impossible to correctly stop the servo before setting the encoder position.
Corrective Action:
Try the following:
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