3. Make sure paper is loaded, the Media Lever is lowered and the Ink System is correctly installed.
Press the OK key to print the Diagnostic Print or press Cancel to exit without printing the
Diagnostic Print.
4. The selected Diagnostic Print is printed. For further information on how to troubleshoot print-quality
problems, see
How to use the Image Quality Service Diagnostic Print on page 152.
Replace Cutter
The purpose of this Service Utility is to move the Carriage to a position where the Cutter can be
replaced easily.
1. In the Service Utilities submenu, scroll to Replace cutter and press OK.
2. When the following message appears on the front panel, press OK to continue with the Cutter
replacement, or Cancel to exit.
3. The Carriage moves to the Cutter replacement position and the following message is displayed on
the front panel. After a few seconds the printer will begin to shut down.
4. Before replacing the Cutter, make sure that you turn the printer off at the rear switch.
ENWW
Service utilities
111
Service tests and
utilities
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