HP Engage Go Convertible System User Manual

Printing features .................................................................................................................................................. 51
When to change the receipt paper ...................................................................................................................... 52
Loading the printer receipt paper ........................................................................................................................ 52
Thermal paper specications .............................................................................................................................. 53
Qualied paper grades ........................................................................................................................................ 53
Troubleshooting the printer ................................................................................................................................ 55
Printer tone and green light .............................................................................................................. 55
Printing issues ................................................................................................................................... 55
Printer does not function .................................................................................................................. 56
Latch failsafe ..................................................................................................................................... 57
8 Conguring the software .............................................................................................................................. 58
Touch screen calibration for Windows 10 Professional and Windows 10 IoT Enterprise for Retail .................. 58
Conguring optional HP integrated peripheral modules .................................................................................... 58
9 Computer Setup (F10) Utility ........................................................................................................................ 59
Computer Setup (F10) Utilities ............................................................................................................................ 59
Using Computer Setup (F10) Utilities ................................................................................................ 59
Computer Setup–Main ....................................................................................................................... 61
Computer Setup—Security ............................................................................................................... 63
Computer Setup—Advanced ............................................................................................................. 65
Recovering the Conguration Settings ............................................................................................................... 69
10 Using HP PC Hardware Diagnostics .............................................................................................................. 70
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 70
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 70
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 71
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 71
Installing HP PC Hardware Diagnostics Windows ............................................................................. 71
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 71
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 72
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 72
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 72
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 72
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 73
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 73
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 73
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 73
vii

HP Engage Go Convertible System Specifications

General

Brand	HP
Model	Engage Go Convertible System
Category	Touch terminals
Language	English