Table of Contents
About This Document.........................................................................................................7
Typographic Conventions......................................................................................................................7
HP Encourages Your Comments............................................................................................................7
1 Release 6.2 Overview....................................................................................................9
What’s New in Windows Solution 6.2?...................................................................................................9
System Configurations..........................................................................................................................10
Software Requirements.........................................................................................................................12
Web Browser....................................................................................................................................12
TCP/IP and SNMP...........................................................................................................................12
Utility Meter....................................................................................................................................12
Supported Components........................................................................................................................12
Superdome (with sx2000 chipset)....................................................................................................12
rx8640...............................................................................................................................................13
rx7640...............................................................................................................................................14
rx6600...............................................................................................................................................15
rx3600...............................................................................................................................................16
rx2660...............................................................................................................................................17
BL860c and BL870c Server Blade.....................................................................................................18
Troubleshooting Common Issues.........................................................................................................18
Array Configuration Utility (ACU).................................................................................................18
Verifer.exe causes ACU inaccuracies..........................................................................................18
Array Diagnostic Utility (ADU)......................................................................................................18
Uninstall feature not functional.................................................................................................18
Clustering........................................................................................................................................18
Cluster nodes unable to see messages.......................................................................................18
Device Drivers.................................................................................................................................19
Missing driver affects Virtual Machines....................................................................................19
Drivers missing from Microsoft media......................................................................................19
Driver roll back causes crash......................................................................................................19
prlntss.sys installation issue.......................................................................................................19
Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU)......................................20
I/O card firmware values display as unknown..........................................................................20
QLogic HBA firmware and EFI driver revisions display incorrectly........................................20
EBSU displays incorrect firmware version................................................................................20
EBSU fails when flashing an Emulex 4 Gb HBA.......................................................................21
ESBU can lose mapping of drives connected to QLogic controllers..........................................21
Express Setup fails when launched from EBSU.........................................................................21
Fibre Channel..................................................................................................................................21
Error message during system boot............................................................................................21
Target LUN and boot controller WWN not visible in a VC environment.................................21
Inapplicable errors seen in kit update .......................................................................................22
Redundant entries seen in the Add/Remove Program..............................................................22
Emulex HBAs use different driver.............................................................................................22
MSA fails with Storport driver installed....................................................................................22
LUNs undetected by ACU.........................................................................................................23
HBA removal fails......................................................................................................................23
HPSUM hangs on MSA 1500 boot.............................................................................................23
Hard Disk Configuration.................................................................................................................23
Disk configuration lost after reboot...........................................................................................23
Table of Contents 3