HP Integrity rx4640 - User Manual

Other manuals for HP Integrity rx4640

Service Guide167 pages

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Questions and Answers

C
collinselizabethJul 31, 2025
How to troubleshoot HP Integrity rx4640 that does not power on?
- S
  Stephen EverettJul 31, 2025
  If the HP Server does not power on, try the following: * Check the iLO MP. * Check all power connection cables. * Ensure 200-240 VAC power is available at the AC power receptacle. * Check the power supply fans. * Check the Power LED on the Front Control Panel. * Check all connections from the power supply to the power distribution module. * Verify that all cables and modules are correctly connected, especially the display panel connection. If the server starts to power-on and then power-off, a voltage rail of the power supply may be out of specification. The BMC monitors voltages and prevents power-on when power values are out of specification.
D
David JonesAug 6, 2025
What to do if my HP Server does not boot?
- P
  Pamela SmithAug 6, 2025
  If the HP Server does not boot, examine the front panel LEDs and the QuickFind Diagnostic Panel for warning or fault indications. Display and examine the system event log (SEL) and forward progress log (FPL). Review the firmware revisions. Cycle the server power using the iLO MP command or by turning the server off for twenty seconds and then back on. Check that all DIMMs are seated properly and that the DIMM configuration on the I/O baseboard matches those approved. Verify the processors are of the same type and installed in the correct sockets. Check the boot order with the SCSI configuration utility and the switch settings on the I/O baseboard. If there are no obvious errors, reflash the BMC firmware. If the server still will not boot, it may be necessary to replace the base unit.
P
pottssheilaAug 12, 2025
Why does my HP Server power shuts off and does not come back on?
- R
  Ronald GriffinAug 12, 2025
  If the HP Server shuts off and does not come back on, examine the front panel LEDs for warning or fault indications. This could be due to critical temperature fluctuations, voltage problems, power supply failure (if only one is installed), or multiple fan failures.
B
Brian McdowellAug 17, 2025
What to do if HP Server LED or diagnostic LEDs are not on?
- J
  James JenkinsAug 17, 2025
  If the HP Server LED or diagnostic LEDs are not on and no error messages appear, ensure all cables and the AC power cord are plugged into their proper receptacles and that the AC outlet is working. Make sure the server is turned on. Turn the server off, wait at least twenty seconds, then turn it back on. Ensure all boards are installed properly and the processors are in the correct slot. If the server stopped working after installing a new board, remove the board. If it still doesn't work, remove all installed boards and options. Add boards and options one at a time to determine the cause. If you added memory, ensure the DIMMs are seated properly.
B
Bradley MitchellAug 25, 2025
Why does my HP Server has intermittent failures?
- S
  Samantha MooreAug 25, 2025
  If the HP Server has intermittent failures, examine the front panel LEDs and the QuickFind Diagnostic Panel for warning or fault indications. Display and examine the errdump logs, system event log (SEL), and forward progress log (FPL). Ensure the server fan assemblies are fully seated and that the server is plugged into a power source within specifications. Make sure the internal SCSI chain is terminated and that termination is not enabled on any of the drives. Check that the processors are installed in the correct sockets and that terminators are installed in all unused sockets. Reset the main memory DIMMs. If date and time or customer settings are being cleared, the I/O baseboard battery may need to be replaced.

Summary

Legal Notices

About This Document

What uevo2019 s in This Document

Overview of the guide's chapters and their content.

Typographical Conventions

Explains formatting conventions used in the document.

Controls, Ports, and Indicators

Introduction

Introduces controls, ports, and indicators on the server.

Front Panel

Describes controls and indicators on the server's front panel.

Additional Controls and Indicators

Details additional LEDs and status indicators on storage devices.

DVD ewto2013 ROM;DVD-R;DVD-RW Drives

Explains the activity LED for DVD drives.

QuickFind Diagnostic Panel

Describes the QuickFind diagnostic panel's LEDs.

I;O Baseboard LED Indicators

Details LEDs, buttons, and sensors on the I/O baseboard.

Rear Panel

Lists components and status signals on the server's rear panel.

Power Supply Status LEDs

Explains the status LEDs on the power supply units.

Management Processor LAN LEDs

Describes the status and activity LEDs for the MP LAN port.

Locator LED and Button

Details the locator LED and button functions.

Gigabit Ethernet Card LAN LEDs

Explains the LEDs for the 2-Port Gigabit Ethernet card.

External Connectors

Connector Pinouts

Details the rear panel ports and connectors, including their pinouts.

VGA Port

Describes the VGA port connector and its pinout.

Serial Ports

Details the serial port connector and its pinout.

Management Processor LAN Port

Describes the MP LAN port and its pinout.

Gigabit Ethernet (LAN) Port

Describes the Gigabit Ethernet LAN port and its pinout.

SCSI Port, Ultra 3, 68-Pin

Details the SCSI port connector and its pinout.

Installing Additional Components and Configuring

Installing Power Supplies and Disk Drives

Provides information on installing hot-swap power supplies and hot-plug disk drives.

Installing Processors and Memory

Details the installation of processors and memory modules.

Hot-Plug PCI-X

Explains PCI-X hot-plug technology and operations.

Converting SCSI From Simplex to Duplex

Guides the conversion of the server from simplex to duplex SCSI operation.

Fibre Channel (FC) Boot Configuration

Details how to restore a Fibre Channel disk to the boot environment.

Booting the Server

Provides steps to boot the server.

Utilities

Extensible Firmware Interface (EFI) Boot Manager

Explains the EFI Boot Manager for OS and platform-independent booting.

EFI;POSSE Commands

Describes EFI/POSSE commands developed for the server.

Specifying SCSI Parameters

Details how to configure SCSI parameters for the SCSI board.

Management Processor

Describes the management processor's role and features.

Troubleshooting

Troubleshooting Methodology

Outlines the systematic approach to troubleshooting server issues.

Possible Problems

Lists common server problems and their potential solutions.

Troubleshooting Using LED Indicators

Explains how to use LEDs for troubleshooting.

Troubleshooting Using Online Support Tools

Details available online tools for troubleshooting.

Troubleshooting Using Offline Support Tools

Describes offline diagnostic tools for troubleshooting.

Removing and Replacing Components

Safety Information

Provides critical safety precautions for component handling.

Service Tools Required

Lists necessary tools for servicing the product.

Accessing a Rack Mounted Server

Guides on how to access a server installed in a rack.

Accessing a Pedestal Mounted Server

Describes how to access internal components of a pedestal-mounted server.

Front Bezel

Details how to remove and replace the front bezel.

Front and Top Covers

Explains how to remove and replace the front and top covers.

System Battery

Provides steps for removing and replacing the system battery.

Memory Extender Board

Details the removal and replacement of the memory extender board.

System Memory DIMMs

Explains how to remove and install system memory DIMMs.

Processor Extender Board

Provides instructions for removing and replacing the processor extender board.

Processors

Details the installation and removal of processors.

Hot-Swap Chassis Fan Unit

Explains the removal and replacement of hot-swap chassis fan units.

I;O Baseboard Assembly

Guides on removing and replacing the I/O baseboard assembly.

Hot-Plug PCI-X

Covers PCI-X hot-plug technology, operations, and OS support.

OLX Dividers

Describes OLX dividers and their purpose.

Voltage Regulator Modules (VRM)

Details the removal and replacement of VRMs.

Hot-Plug Disk Drives

Explains how to remove and install hot-plug disk drives.

SCSI Backplane Board

Provides instructions for removing and replacing the SCSI backplane board.

Midplane Riser Board

Guides on removing and replacing the midplane riser board.

Hot-Swap Power Supplies

Details the removal and replacement of hot-swap power supply units.

Power Distribution Board

Explains how to remove and replace the power distribution board.

DVD Drive

Provides steps for removing and replacing the DVD drive.

DVD I;O Board

Details the removal and replacement of the DVD I/O board.

Display Board

Explains how to remove and replace the display board.

QuickFind Diagnostic Board

Guides on removing and replacing the QuickFind diagnostic board.

Parts Information

Field Replaceable Parts (FRU) List

Lists all field-replaceable units (FRUs) for the server.

Specifications

Introduction

Introduces the chapter on server specifications.

Hardware Specifications

Lists the server's hardware specifications.

Dimensions and Weights

Provides the physical dimensions and weight of the server.

HP Integrity rx4640 Specifications

General

Manufacturer	HP
Model	Integrity rx4640
Category	Server
Processor	Intel Itanium 2
Processor Speed	Up to 1.6 GHz
Memory	Up to 64 GB
Memory Slots	16 DIMM slots
RAID Support	Yes
Network Controller	Integrated Gigabit Ethernet
Power Supply	Redundant power supplies
Operating Systems	HP-UX, Linux, Windows Server
Chipset	HP zx1
Storage	SCSI
Expansion Slots	PCI-X