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HP Integrity BL860c User Manual

HP Integrity BL860c
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HP Integrity BL860c Server Blade User
Service Guide
HP Part Number: AD217-9015C
Published: November 2011
Edition: 11

Table of Contents

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HP Integrity BL860c Specifications

General IconGeneral
Form FactorBlade
ProcessorIntel Itanium 2
Number of Processors2
MemoryUp to 128 GB
Memory Slots16
Processor Speed1.6 GHz
Memory TypeDDR2 SDRAM
Hard Drive Form FactorSFF
Operating SystemsHP-UX, Linux, Windows Server
Power SupplyRedundant, hot-swappable power supplies

Summary

About This Document

Document Overview and Conventions

Details on intended audience, new information, document organization, and typographic conventions.

HP-UX and System Information

Contacting HP Support

Information on how to contact HP support, including contact details and required information.

1 Overview: Server Blade Features

Server Blade Dimensions and Components

Details on server blade dimensions, components, SAS disk drives, backplane, and I/O subsystems.

Server Blade Subsystems

PCI Expansion Blade and Memory Subsystem

Information on PCI expansion blades, memory subsystem, DIMMs, and memory configurations.

Memory and Firmware Updates

Add-On Memory and Firmware Update Procedures

Details on adding memory and updating server blade firmware.

Server Blade Subsystem Components

Power, Processor, and Controls Overview

Details on power subsystem, processor complex, enclosure info, and controls/ports/LEDs.

Front Panel Overview

Front Panel LEDs and SAS Disk Drive LEDs

Description of front panel LEDs, including server health, NICs, and SAS disk drive status.

Front Panel Controls and Ports

SUV Cable and Rear Panel Ports

Information on the SUV cable, its ports, and the server blade's rear panel connectors.

2 General Site Preparation Guidelines

3 Installing the Server Blade

Safety, Preparation, and Component Handling

Safety precautions, installation sequence, unpacking, and handling of server blade components.

Installing Additional Components

Site Preparation and Component Management

Verifying site prep, inspecting shipping, unpacking, inventory, and managing component returns.

Service Tools and SAS Drive Installation

Installing Internal Components and Access Panel

Procedures for installing internal components and removing/replacing the access panel.

Processor and DIMM Installation

Installing a Processor

Step-by-step guide for installing a processor into the server blade.

DIMM and Mezzanine Card Installation

Installing DIMMs

Procedure for installing memory DIMMs, including installation order and configuration.

Mezzanine Card Installation Procedures

Installing Mezzanine Cards in System Board Ports

Instructions for installing mezzanine cards into PCIe x4 and PCIe x8 ports.

Replacing the Access Panel

Installing and Powering On the Server Blade

Installing Server Blade into Enclosure

Steps for installing the server blade into the c-Class enclosure and initial power-up.

PCI Expansion Blade and Power States

Server Power Management and iLO 2 MP Access

Accessing iLO 2 MP via DHCP

Procedure to access the iLO 2 MP using DHCP for initial configuration and diagnostics.

Accessing iLO 2 MP Without Network Connection

Connecting SUV Cable and Terminal

Steps for connecting the SUV cable and a terminal for server blade access.

Connecting Terminal to Server Blade

Configuring the iLO 2 MP

Accessing iLO 2 MP After Establishing Connection

Methods to access the iLO 2 MP after initial connection, including network and serial ports.

iLO 2 MP Security and Remote Access

Configuring Remote Access to Server Blade

Steps to configure remote access, including setting static IP addresses and securing access.

Remote Access Configuration Options

Remote Access Allowed and Not Allowed

Procedures for enabling or disabling remote access and configuring static IP addresses.

Accessing EFI or OS via iLO 2 MP

EFI Boot Manager and OS Booting Procedures

Guides on using EFI Boot Manager and booting the operating system.

Server Blade to Enclosure Interface

Port Locations and Interconnect Mapping

Details on rear panel port locations and server blade to enclosure interconnect mapping.

LAN/NIC Configuration and SAS Adapter Setup

MPTUTIL Utility for Firmware Updates

Information on using MPTUTIL for updating adapter firmware and drivers.

Firmware Update Procedures

SAS HBA Firmware Update Procedures

Detailed steps for flashing firmware on SAS HBAs and BIOS/EFI drivers.

EFI Commands and DRVCFG Utility

DRVCFG Utility Screens and Navigation

Guide to using the DRVCFG utility, including screen navigation and adapter properties.

RAID Array Configuration

Array Configuration Screens

Details on selecting array types, creating new arrays, and viewing array properties.

Manage Array Screen Operations

Array Management Operations and Utility Exit

Procedures for synchronizing, activating, deleting arrays, and exiting the SAS utility.

CFGGEN Utility

CFGGEN Operation and Rules

Explains CFGGEN utility usage, rules for IM volumes, and hot spare disks.

CFGGEN Commands

CREATE, AUTO, and HOTSPARE Commands

Details on CFGGEN commands for creating IM volumes and hot spares.

Firmware Verification and Updates

Verifying and Downloading Latest Firmware

Steps to verify and download the latest server blade firmware.

Installing Latest Firmware on Server

4 Booting and Shutting Down Operating Systems

Supported Operating Systems and OS Installation

Lists supported OS and covers installing OS via USB DVD.

Installing OS from External USB DVD

OS Installation Methods (Ignite-UX, vMedia)

Guides for installing OS using HP Ignite-UX and vMedia.

Configuring System Boot Options

Boot Options List and Autoboot Settings

Details on managing boot options list and configuring autoboot settings.

HP-UX Booting Procedures

Adding HP-UX to Boot Options and Booting Methods

Steps for adding HP-UX to boot options and various booting methods.

Booting HP-UX via EFI Shell

Booting HP-UX in Single-User Mode

Procedure for booting HP-UX in single-user mode via EFI Shell.

HP-UX LVM-Maintenance Mode and Shutdown

Booting HP-UX in LVM-Maintenance Mode

Steps to boot HP-UX in LVM-maintenance mode.

Booting and Shutting Down HP OpenVMS

Adding OpenVMS to Boot Options

Procedure for adding OpenVMS entries to the system boot options list.

OpenVMS Booting Methods

Shutting Down OpenVMS

Steps for shutting down the HP OpenVMS operating system.

Booting and Shutting Down Microsoft Windows

Adding Windows to Boot Options

Procedure to add Microsoft Windows entries to the system boot options list.

Shutting Down Microsoft Windows

Shutting Down Windows from Command Line

Instructions for shutting down Windows via the command line.

Booting and Shutting Down Linux

Adding Linux to Boot Options

Procedure for adding Linux entries to the system boot options list.

Linux Booting and Shutdown Procedures

Booting Red Hat Enterprise Linux

Steps for booting the Red Hat Enterprise Linux operating system.

5 Troubleshooting

Troubleshooting Methodology

General methodology for troubleshooting server blade errors and faults.

Recommended Troubleshooting Methodology

Troubleshooting Tables

Troubleshooting Tools Overview

Introduction to troubleshooting tools, including front panel LEDs.

Front Panel LED Status Descriptions

NIC and SAS Disk Drive LEDs

Details on NIC and SAS disk drive LED states and meanings.

LAN and Boot Process LEDs

Diagnostics Tools

Online Diagnostics and Exercisers

Information on online diagnostic tools and their functionalities.

Support Tools Lists (Online and Offline)

Fault Management Overview

Overview of fault management strategies and HP-UX fault management.

Errors and Error Logs

Event Log Definitions and Usage

Explanation of event logs, their definitions, and how to use them for error analysis.

iLO 2 MP and System Event Log Review

System Build-Up Troubleshooting Procedure

Procedure for troubleshooting server build-up issues when power is on but POST fails.

Troubleshooting Processors, Memory, and SBA

Troubleshooting Processors and Memory

Guidance on troubleshooting processors, memory DIMMs, installation, and configuration.

Troubleshooting Blade SBA and I/O Subsystem

I/O Subsystem Behaviors and Messaging

Details on I/O subsystem behaviors, messaging policies, and rope-to-ACPI paths.

Troubleshooting Management Subsystem

Firmware Issues and Updates

Information on identifying and troubleshooting firmware problems and performing updates.

Server Interface and Environment Troubleshooting

Reporting Problems to HP Support

Guidance on how to report server problems to HP support and collect necessary information.

6 Removing and Replacing Components

Service Tools and SAS Disk Drive Procedures

Details on required service tools and procedures for removing/replacing SAS disk drives.

Disk Drive Blank Procedures

Replacing SAS Disk Drive and Disk Blanks

Steps for replacing SAS disk drives and disk drive blanks.

Server Blade Servicing and Powering Off

Preparing Blade for Servicing and Powering Off

Procedures for preparing the server blade for servicing and powering it off.

Removing and Replacing Server Blade from Enclosure

Removing and Replacing Server Blade

Step-by-step guide for removing and replacing the server blade from the enclosure.

Server Blade Access Panel Procedures

Removing and Replacing Server Blade Access Panel

Instructions for removing and replacing the server blade's access panel.

Removing and Replacing Internal Components

Removing and Replacing DIMMs

Procedure for removing and replacing memory DIMMs.

DIMM Installation and Processor Replacement

Replacing a DIMM

Steps for replacing a DIMM, ensuring correct installation.

Removing and Replacing a Processor

Installing a Processor

Step-by-step guide for installing a processor into the server blade.

Removing and Replacing SAS Backplane

Installing the SAS Backplane

Procedure for installing the SAS backplane into the server blade.

Removing and Replacing Front Display Assembly

Replacing Front Display Assembly

Steps for replacing the front display assembly on the server blade.

Removing and Replacing Server Battery

Replacing the Server Battery

Procedure for replacing the server battery on the system board.

Removing and Replacing Mezzanine Cards

Replacing a Mezzanine Card

Steps for replacing a mezzanine card on the system board.

Removing and Replacing Cache Module

Removing a Cache Module

Procedure for removing a cache module from the server blade controller board.

Removing and Replacing BBWC Battery

Replacing the BBWC Battery

Steps for replacing the BBWC battery, including cable connections.

Removing and Replacing Trusted Platform Module (TPM)

Replacing the TPM

Procedure for installing a new TPM onto the system board.

Removing and Replacing System Board

Replacing the System Board

Steps for installing a new system board into the server blade.

A Parts Information

Server Blade Components List

List of customer replaceable units (CRUs) and their part numbers for the server blade.

B Server Upgrades

Processor Upgrades and Requirements

Information on processor upgrades, compatibility, and required firmware/OS levels.

C Utilities

NVRAM Backup Utility Operations

Guides on downloading, installing, and using the NVRAM backup utility.

Extensible Firmware Interface (EFI) Overview

EFI Commands Overview

Overview of EFI commands for managing boot options and system configuration.

EFI/POSSE Commands Help

Command Help Examples

Examples of using EFI/POSSE commands for help and utility operations.

Utility Command Examples

baud and boottest Utilities

Details on baud rate settings and boottest utility for speedy boot.

cpuconfig and conconfig Utilities

default and errdump Utilities

Information on default settings, clearing NVM, and errdump for processor memory logs.

info Utility

Example info Commands

Examples of using the 'info' command for system, CPU, memory, and I/O details.

ioconfig Utility

lanaddress and monarch Utilities

Details on lanaddress for MAC addresses and monarch for bootstrap processor ID.

pdt and sysmode Utilities

Utility Parameter Configuration

Information on specifying parameters for utilities and using the setup utility.

Using the Boot Option Maintenance Menu

EFI Shell Paths and Boot From File

Details on EFI shell paths for devices and booting from a file.

Managing Boot Options (Add, Delete, Change Order)

Boot Option Settings (Manage BootNext, Auto Boot Timeout)

Configuration of boot next setting and auto boot timeout.

Select Active Console Devices

Console Input and Error Device Selection

Procedures for selecting active console input and error devices.

Using the System Configuration Menu

Security/Password Menu and iLO 2 MP

Configuration of security settings, passwords, and the Integrated Lights Out 2 Management Processor.

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