What to do if my HP Switch is not working?
If your HP Switch doesn't seem to be working, the hub or power supply might have failed. First, try removing and reinserting the AC adapter to see if the LEDs start working normally. You can also try a different electrical outlet. If these steps don't resolve the issue, return the hub and AC adapter to your HP-authorized dealer or reseller, following the warranty booklet instructions.
What to do if a user can't connect through my HP J3128A AdvanceStack 10Base-T Hub-8E?
If a user on the network can't communicate through the HP Switch, here’s what you can do: 1. Find the port the user is connected to and check if the Link/Activity LED is on. If not, try another port. 2. If the LED remains off, use the 'Test Link' option in the user’s LAN adapter test program to verify the communication path between the PCs connected to the hub. 3. Try a different cable from the end user to the hub. 4. Perform a self-test on the LAN adapter in the user’s computer or the device that cannot be reached. 5. Make sure cable lengths are within 100 meters.
Why is the Partition LED on my HP J3128A AdvanceStack 10Base-T Hub-8E orange?
If the Partition LED on your HP Switch stays orange with a coax cable connected, verify the cable is connected and terminated properly.
General| Device Type | Hub |
|---|---|
| Ports | 8 |
| Data Transfer Rate | 10 Mbps |
| Connectivity Technology | Wired |
| Network Standard | 10BASE-T |
| Form Factor | Desktop |
| Power Supply | AC 120/230 V ( 50/60 Hz ) |
| Product Name | HP J3128A AdvanceStack 10Base-T Hub-8E |
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