198 Troubleshooting ENWW
Media-handling problems
Printing a configuration page
The configuration page lists many of the printer’s current settings and properties. To print the 
configuration page:
1 Press  (S
ELECT).
2 Use  (U
P arrow) or   (DOWN arrow) to scroll to INFORMATION, and then press   
(S
ELECT).
3 Use  (U
P arrow) or   (DOWN arrow) to scroll to PRINT CONFIGURATION, and then press 
 (S
ELECT). The printer produces a configuration page.
If you have an EIO print-server card installed, a second page, the Jetdirect page, prints, listing all 
of the HP Jetdirect information (see “Printing a Jetdirect configuration page” on page 199). 
The configuration page can also be printed from the HP LaserJet device configuration reports 
page.
Figure 106.  Configuration page
Configuration-page elements 
1 Printer information lists the name, printer number, serial number, formatter number, 
firmware datecode, service ID, PS wait timeout, and total pages printed.
2Event log lists the number of entries in use, the maximum number of entries, and the three 
most recent entries.
3 Installed personalities and options lists the installed printer languages (PCL, PCL 6, and 
PS), DIMM slot information, EIO slot information, and RAM disk storage. 
4Memory lists total memory and available memory. 
5Security lists the control panel lock status, the control panel password status, and the write 
protect status.
6 Paper trays and options lists the default paper size and the media sizes and types 
assigned to each tray.
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