3. Before replacing the tray, make sure that the paper is flat in the tray at all four corners and below
the tabs on the guides.
Figure 6-5 Clearing jams from the input-tray areas (3 of 3)
4. Open and close the top cover to clear the jam message.
If a jam message persists, media is still in the printer. Look for media in other locations.
Clearing jams from the print-cartridge area
1. Open the top cover and remove the print cartridge.
Figure 6-6 Clearing jams from the print-cartridge area (1 of 3)
CAUTION To prevent damage to the print cartridge, do not expose it to light for more than
a few minutes.
ENWW Clearing jams 231
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