2. Slowly pull the media out of the printer. Be careful to not tear it.
NOTE You must flip up the metal flap before pulling the media out of the printer.
Figure 6-7 Clearing jams from the print-cartridge area (2 of 3)
CAUTION Avoid spilling loose toner. Use a dry, lint-free cloth, to clean any toner that falls
into the printer. Loose toner in the printer, it might cause temporary print-quality problems.
The paper path should clear after a few pages are printed. If toner gets on your clothing,
wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Replace the print cartridge and close the top cover.
Figure 6-8 Clearing jams from the print-cartridge area (3 of 3)
If a jam message persists, media is still in the printer. Look for media in other locations.
232 Chapter 6 Troubleshooting ENWW
To Next Page
Loading...