HP LaserJet 5200 - Page 320

Troubleshooting common Windows problems
Error message:
"Error Writing to LPTx" in Windows 9x.
Cause
Solution
Media is not loaded. Make sure that paper or other print media is loaded in the trays.
The cable is defective or loose. Make sure that the cables are connected correctly, the printer
is on, and the Ready light is on.
The printer is plugged into a power strip and is not receiving
enough power.
Unplug the power cord from the power strip and plug it into
another electrical outlet.
The input/output setting is incorrect. Click Start, click Settings, and then click Printers. Right-click
the HP LaserJet 5200 printer driver and select Properties.
Click Details and then click Port Settings. Click to clear the
check mark from the Check Port State before Printing box.
Click OK. Click Spool Setting and then click Print Directly to
Printer. Click OK.
Error message:
"General Protection FaultException OE"
"Spool32"
"Illegal Operation"
Cause
Solution
Close all software programs, restart Windows, and try again.
Select a different printer driver. If the HP LaserJet 5200 PCL 6
driver is selected, switch to a PCL 5e or PS printer driver. You
can usually do this from a software program.
Delete all temp files from the Temp subdirectory. Find the
name of the directory by editing the AUTOEXEC.BAT file and
looking for the statement "Set Temp =". The name after this
statement is the temp directory. It is usually C:\TEMP.
See the Microsoft Windows documentation that came with the
computer for more information about Windows error
messages.
300 Chapter 6 Troubleshooting ENWW