Appendix A—Productivity tools and services 31
HP Toolbox requirements
HP Toolbox is supported for Windows 98 and later and Mac OS X 10.2 and later and is available
when you install the printer from the printer software CD. (Installing the printer via the Windows
Printer Wizard will install the driver only.)
To use HP Toolbox, you must have one of the following browsers:
• Microsoft Internet Explorer 5.5 or later (Internet Explorer 5.2 or later for Macintosh)
• Netscape Navigator 7.0 or later
• Opera Software ASA Opera™ 7.0 for Windows
• Safari 1.0 software for Macintosh
All pages can be printed from the browser.
Accessing HP Toolbox
To view the toolbox, either click the system tray icon, the desktop icon, or from the Windows Start
menu, select Programs, HP Color LaserJet 5550, and then select HP LaserJet toolbox.
Note HP Toolbox opens in a Web browser. When you open the URL, you can bookmark it so
that you can return to it quickly in the future.
HP Toolbox sections
HP Toolbox contains the following sections:
• Status tab
• Troubleshooting tab
• Alerts tab
• Documentation tab
• Device Settings button
Status tab
The Status tab has links to the following main pages:
Device Status View printer status information. This page indicates printer conditions such as a paper jam or
an empty tray. Use the virtual control panel buttons on this page to change printer settings.
After correcting a problem, click the Refresh button to update the device status.
Supplies Status View detailed supplies status information, such as the percent of remaining life in the print
cartridges and the number of pages printed with the current print cartridges. This page also has
links for online supplies ordering and recycling information.
Print Info Pages Print the configuration page and various other information pages that are available for the
printer, such as the Supplies Status page, the Demo page, and Menu Map.
Troubleshooting tab
The Troubleshooting tab provides links to printer troubleshooting information, such as how to clear
a paper jam, how to resolve print quality problems, how to resolve other internal problems with the
printer, and how to print some printer pages.
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