Clear jams from the trays
Use these procedures to clear jams from the trays. Also see Clear jams from the optional envelope
feeder on page 164.
Clear jams from Tray 1
Slowly pull the jammed paper or other print media out of the product. If part of the paper has already
been pulled into the product, see
Clear jams from the top-cover and print-cartridge areas
on page 162.
Clear jams from Tray 2 or an optional 500-sheet tray
1. Slide the tray out of the product, lift it slightly, and remove any damaged paper from the tray.
2. If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of
the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the
next tray or in the top-cover area. See
Clear jams from the top-cover and print-cartridge areas
on page 162.
166 Chapter 10 Solve problems ENWW
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