HP LASERJET ENTERPRISE 500 MFP - Page 241

81.WX.YZ Embedded JetDirect Error To continue turn off then on
Description
The product experienced an embedded HP Jetdirect print server critical error.
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81.01.00 (event code): EIO Networking Event <UVWXYZ>
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81.02.00 (event code): Wireless Networking Event <UVWXYZ>
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81.03.00 (event code): Access Point Wireless Networking Event <UVWXYZ>
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81.04.00 (event code): Jetdirect Inside Networking Event <UVWXYZ>
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81.06.00 (event code): Internal EIO Networking Event <UVWXYZ>
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81.07.00 (event code): Internal Wireless Networking Event <UVWXYZ>
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81.08.00 (event code): Internal Access Point Wireless Networking Event <UVWXYZ>
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81.09.00 (event code): Internal Jetdirect Inside Networking Event <UVWXYZ>
Recommended action
1. Turn the product off and then on.
2. Turn the product off, reseat the EIO accessory, and then turn the product on.
3. If the error persists, replace the formatter.
81.YY.YY EIO Error To continue turn off then on
Description
An external I/O card has failed on the product.
Recommended action
1. Turn the product off and then on.
2. Turn the product off, reseat the EIO accessory, and then turn the product on.
3. If the error persists, replace the EIO card.
98.00.0X Corrupt data in X volume
Description
Data corruption has occurred in the firmware volume.
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98.00.01 Corrupt data in firmware volume Reinstall firmware
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98.00.02 Corrupt data in solutions volume Re-install accessory solutions
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98.00.03 Corrupt data in configuration volume Re-configure the product
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98.00.04 Corrupt data in job data volume All job data was erased
ENWW
Tools for troubleshooting
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