Control panel message Description Recommended action
50.8 Fuser Error
Turn off then on
The product has experienced an internal
hardware error.
1. Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
product to initialize.
2. If a surge protector is being used,
remove it. Plug the product directly into
the wall socket. Use the power switch to
turn the product on.
3. Replace the fuser. See
Fuser
on page 134.
4. If the error persists, replace the product.
See
Whole unit replacement
on page 205.
50.9 Fuser Error
Turn off then on
The product has experienced an internal
hardware error.
1. Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
product to initialize.
2. If a surge protector is being used,
remove it. Plug the product directly into
the wall socket. Use the power switch to
turn the product on.
3. Replace the fuser. See Fuser
on page 134.
4. If the error persists, replace the product.
See
Whole unit replacement
on page 205.
ENWW Control-panel messages 157