Control panel message Description Recommended action
Decrease the fax speed. See Change the fax
speed on page 197. Ask the sender to
resend the fax.
Turn off error-correction mode. See
Set the
fax-error-correction mode on page 196. Ask
the sender to resend the fax.
Connect the product to a different phone line.
If the error persists, contact HP. See
www.hp.com/support/ljm1319 or the support
flyer that came in the product box.
Fax Send error An error occurred while trying to send a fax. Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line by
pressing Start Fax.
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Connect the product to a different phone line.
Set the fax resolution to Standard instead of
the default of Fine. See
Control-panel menus
on page 13.
If the error persists, contact HP. See
www.hp.com/support/ljm1319 or the support
flyer that came in the product box.
Group dial not allowed in group The speed-dial code that you typed is
programmed for a group. Adding a group-dial
to another group-dial is not allowed.
Add one-touch buttons (programmed as an
individual speed dial) or speed-dial codes to
a group-dial.
Invalid entry Invalid data or response. Correct the entry.
No Dial Tone The product could not detect a dial tone. Check for a dial tone on the phone line by
pressing Start Fax.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Make sure that you are using the telephone
cord that came with the product.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Table 7-5 Alert and warning messages (continued)
192 Chapter 7 Solve problems ENWW
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