Problem Example Cause Solution
The printed page is curled or
wavy.
The product is not set to print on
the type of media on which you
want to print.
In the printer driver, make sure
the appropriate media type is
selected.
If the problem persists, select a
media type that uses a lower
fuser temperature, such as
transparencies or light media.
The media might have been in
the input tray too long.
Turn over the stack of media in
the tray. Also, try rotating the
media 180° in the input tray.
The paper path is curling the
media.
Open the rear output door to print
to the straight-through output
path.
The media might not meet
HP specifications.
Use a different paper, such as
high-quality paper that is
intended for laser printers.
Both high temperature and
humidity can cause paper curl.
Check the product environment.
Text or graphics are skewed on
the printed page.
The media might be loaded
incorrectly or the input tray might
be too full.
Verify that the media is loaded
correctly and that the media
guides are not too tight or too
loose against the stack. See
Load paper and print media
on page 26.
The media might not meet
HP specifications.
Use a different paper, such as
high-quality paper that is
intended for laser printers.
The printed page contains
wrinkles or creases.
The media might be loaded
incorrectly or the input tray might
be too full.
Turn over the stack of paper in
the input tray, or try rotating the
paper 180° in the input tray.
Verify that the media is loaded
correctly and that the media
guides are not too tight or too
loose against the stack. See
Load paper and print media
on page 26.
The media might not meet
HP specifications.
Use a different paper, such as
high-quality paper that is
intended for laser printers.
The paper path is curling the
media.
Open the rear output door to print
to the straight-through output
path.
Air pockets inside envelopes can
cause them to wrinkle.
Remove the envelope, flatten it,
and try printing again.
ENWW Print problems 209
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