Scan problems
Solve scanned-image problems
Problem Cause Solution
The scanned image is of poor quality. The original might be a second-
generation photo or picture.
●
To eliminate the patterns, try
reducing the size of the image after
scanning.
●
Print the scanned image to see if
the quality is better.
●
Verify that your resolution and color
settings are correct for the type of
scan job that you are performing.
●
For best results, use the flatbed
scanner for scanning, rather than
the automatic document feeder
(ADF).
The image that appears on the screen
might not be an accurate representation
of the quality of the scan.
●
Try adjusting your computer
monitor settings to use more colors
(or levels of gray). Typically, you
make this adjustment by opening
Display in the Windows Control
Panel.
●
Try adjusting the resolution and
color settings in the scanner
software.
The original might have been loaded
incorrectly.
Use the media guides when you load the
originals into the ADF. See
Load
documents to fax, copy, or scan
on page 26.
The scanner might be dirty. Clean the scanner. See Clean the
product on page 49.
The graphics settings might not be
suitable for the type of scan job that you
are performing.
Try changing the graphics settings.
ENWW Scan problems 211
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