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HP LaserJet P2015 Series

HP LaserJet P2015 Series
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The photosensitive drum inside the print cartridge has probably
been scratched. Install a new HP print cartridge. See
Replace
the print cartridge for instructions.
Gray background
Make sure that tray 1 is in place.
Decrease the print density setting through
HP ToolboxFX or the embedded Web server. This
decreases the amount of background shading. See
HP ToolboxFX.
Change the media to a lighter basis weight. See
Supported paper and other media for more information.
Check the printer's environment. Very dry (low humidity)
conditions can increase the amount of background
shading.
Install a new HP print cartridge. See
Replace the print
cartridge for instructions.
Toner smear
If toner smears appear on the leading edge of the media,
the media guides might be dirty. Wipe the media guides
with a dry, lint-free cloth. See
Clean the printer for more
information.
Check the media type and quality.
Try installing a new HP print cartridge. See
Replace the
print cartridge for instructions.
The fuser temperature might be too low. In your printer
driver, make sure the appropriate media type is selected.
ENWW Improve print quality 93
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