Loose toner
●
Clean the inside of the printer. See
Clean the printer for
instructions.
●
Check the media type and quality. See
Supported paper
and other media for more information.
●
Try installing a new HP print cartridge. See
Replace the
print cartridge for instructions.
●
In your printer driver, make sure the appropriate media
type is selected.
●
Plug the printer directly into an AC outlet instead of into a
power strip.
Vertical repetitive defects
●
The print cartridge might be damaged. If a repetitive mark
occurs at the same spot on the page, install a new
HP print cartridge. See
Replace the print cartridge for
instructions.
●
The internal parts might have toner on them. See
Clean
the printer for more information. If the defects occur on
the back of the page, the problem will probably correct
itself after a few more printed pages.
●
In your printer driver, make sure the appropriate media
type is selected.
Misformed characters
●
If characters are improperly formed, producing hollow
images, the media stock might be too slick. Try a different
media. See
Supported paper and other media for more
information.
●
If characters are improperly formed, producing a wavy
effect, the printer might need service. Print a configuration
page. If the characters are improperly formed, contact an
HP-authorized dealer or service representative. See
How
to contact HP for more information.
94 Chapter 7 Problem solving ENWW
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