Interpret control-panel messages (HP LaserJet Professional M1210 MFP
series only)
Control-panel message types
Alert and warning messages appear temporarily and might require you to acknowledge the message
by pressing the OK button to resume or by pressing the Cancel
button to cancel the job. With certain
warnings, the job might not complete or the print quality might be affected. If the alert or warning message
is related to printing and the auto-continue feature is on, the product will attempt to resume the printing
job after the warning has appeared for 10 seconds without acknowledgement.
Critical error messages can indicate some kind of failure. Turning off and then turning on the power
might fix the problem. If a critical error persists, the product might require service.
Control-panel messages
Control panel message Description Recommended action
22 Scanner Error The product has experienced an internal
hardware error.
1. Check all of the FFC connections.
2. Verify that the CIS scanner-carriage can
move along the track in the scanner
assembly, and that the scanner motor
can rotate.
3. If the error persists, replace the FFC
cable (cable-scan model).
4. If the error persists, replace the scanner
motor or the CIS scanner-carriage. See
CIS scanner motor, gears, and scanner
light bar on page 58 or CIS scanner-
carriage assembly on page 56.
5. If the error persists, replace the
formatter. See
Formatter PCA
on page 68.
50.X Fuser Error
Turn off then on
The product has experienced an internal
hardware error.
1. Turn off the power by using the power
switch, and then wait at least 30
seconds.
2. If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3. Turn on the power and wait for the
product to initialize.
If the error persists, replace the fuser. See
Fuser on page 79.
52 Scanner Error
Turn off then on
The product has experienced a scanner
error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.
If the error persists, replace the scanner
assembly. See
Scanner assembly
on page 30.
ENWW Tools for troubleshooting 123
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