58.XX Error Messages ................................................................................... 83
59.XX Error Messages ................................................................................... 84
79 Errors ....................................................................................................... 85
Alpha Error Messages ................................................................................... 85
Event-log messages .......................................................................................................................... 96
Print the event log .......................................................................................................... 96
Print the event log (LCD control panel) ........................................................ 96
Print the event log (touchscreen control panel) .......................................... 97
Show an event log ........................................................................................................... 97
Event-log messages ....................................................................................................... 97
Clear paper jams ................................................................................................................................................ 101
Clear paper jams (M402, M403) ...................................................................................................... 101
Introduction .................................................................................................................. 101
Experiencing frequent or recurring paper jams? ......................................................... 101
Jam locations ................................................................................................................ 102
Clear paper jams in Tray 1 ............................................................................................ 103
Clear paper jams in Tray 2 ............................................................................................ 104
Clear paper jams in optional Tray 3 .............................................................................. 108
Clear paper jams in the fuser ........................................................................................ 111
Clear paper jams in the output bin ............................................................................... 115
Clear paper jams in the duplexer .................................................................................. 117
Clear paper jams (M426, M427) ...................................................................................................... 119
Introduction .................................................................................................................. 119
Experiencing frequent or recurring paper jams? ......................................................... 119
Jam locations ................................................................................................................ 120
Clear paper jams in the document feeder .................................................................... 122
Clear paper jams in Tray 1 ............................................................................................ 125
Clear paper jams in Tray 2 ............................................................................................ 126
Clear paper jams in optional Tray 3 .............................................................................. 130
Clear paper jams in the fuser ........................................................................................ 134
Clear paper jams in the output bin ............................................................................... 137
Clear paper jams in the duplexer .................................................................................. 140
Solve paper-handling problems ........................................................................................................................ 142
The printer picks up multiple sheets of paper ................................................................................ 142
The printer does not pick up paper ................................................................................................. 142
Solve image quality problems ........................................................................................................................... 143
Print quality examples .................................................................................................................... 143
Clean the printer ................................................................................................................................................ 150
Clean the pickup and separation rollers ......................................................................................... 150
Clean the paper path ....................................................................................................................... 150
Clean the paper path (LCD control panel) ..................................................................... 150
x ENWW