c. Touch the Cleaning Page button.
d. Load plain letter or A4 paper when you are prompted.
Wait until the process is complete. Discard the page that prints.
5. Print a conguration page to test the product.
a. From the Home screen on the product control panel, swipe until the Setup menu displays. Touch
the Setup icon to open the menu.
b. Open the Reports menu.
c. Select Conguration Report.
If none of these steps resolves the problem, the product might need service. Contact HP customer support.
Jam locations
Jams can occur in these locations:
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