General topic Questions
Toner cartridge
●
Is the toner cartridge installed correctly?
Transfer unit and fuser
●
Are the transfer unit and fuser installed correctly?
Covers
●
Is the toner cartridge door closed?
Condensation
●
Does condensation occur following a temperature change (particularly in winter
following cold storage)? If so, wipe aected parts dry or leave the printer on for 10
to 20 minutes.
●
Was a toner cartridge opened soon after being moved from a cold to a warm room?
If so, allow the toner cartridge to sit at room temperature for 1 to 2 hours.
Miscellaneous
●
Check for and remove any non-HP components (toner cartridges, memory
modules, and EIO cards) from the printer.
●
If the hardware or software conguration has not changed or the problem is not
associated with any specic software, see the complete service manual for this
printer.
●
Remove the printer from the network and ensure that the failure is associated with
the printer before beginning troubleshooting.
●
For any print-quality issues, calibrate the printer.
ENWW Troubleshooting process 45
To Next Page
Loading...