The Myrinet switch documentation, however, is not included with the shipment. Instead, it
can be downloaded from the following website:
http://www.myricom.com
HP Services
HP offers a variety of installation care packs and professional services. There are highly
skilled professionals to help you install the cluster hardware, storage options, operating
system, or applications. HP can also provide customized consulting and integration services
to meet specific customer needs.
To learn more about what services are available for your HPC LC Series solution, please visit
the following:
• HP Services at
http://www.hp.com/hps/
• HP Care Pack Services at
http://www.hp.com/hps/carepack
Technical Support
To ensure the best possible support for this HPC LC Series product, contact HP Services
using the telephone numbers listed below.
HP technical support will take calls on the cluster solution and will perform fault isolation. If
the problem is determined to be in the Cyclades product, HP will pass the call along with our
analysis to Cyclades for correction of the problem.
Before calling, be prepared to provide the following information:
• Product number of cluster or failing device
• Serial number of cluster or failing device
• Node name or host name
• Operating system
• Question or problem statement
• Contact name and phone number
• Access number, obligation ID number, or system handle provided with your contract (for
systems covered under an HP support agreement)
Telephone Numbers
• Americas region:
— United States and Canada: 800-345-3746
— Argentina, Paraguay, Uruguay, Chile, Peru, Bolivia: 54-11-4779-4779, 54-11-4779-
4787
— Brazil: 55-11-4689-2620 (Warranty or standard support),
55-11-4689-2014 (Premium or Gold support)
6 HP High Performance Clusters LC Series Setup and Installation Guide
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