Menu item Sub-menu item Sub-menu item Values Description
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d: Tray 5 media size switches (all)
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e: Tray 6 media size switches (all)
Component Test Exercise individual parts independently to
isolate noise, leaking, or other issues. To start
the test, select one of the components. The
test will run the number of times specified by
the Repeat option. You might be prompted to
remove parts from the device during the test.
Press the Stop button to abort the test.
Use the following list to identify the
components that can be tested.
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fuser motor
●
drum motor
●
laser/scanner motor
●
Tray 1 (MP) solenoid
●
Tray 2/3/4/5/6 pickup solenoids
●
duplex solenoid
●
Tray 4/5/6 pickup motors
●
duplex motor
●
repeat (you can set this text to run once,
or continuously)
Print/Stop Test Continuous value
from 0 to 60,000
milliseconds. The
default is 0
milliseconds.
Isolate faults by stopping the device during
the print cycle and observing where in the
process the image degrades. To run the test,
specify a stop time and execute a Paper Path
Test so that you can specify simplex, duplex,
output destination, and multiple page
printing.
NOTE This test starts counting
when the page activates the TOP
sensor (SR5) and therefore does not
test the HCI. To test the HCI, you
must print multiple pages from the
HCI and formulate a strategic stop
time.
See Table 3-18 Print/stop test time values
(simplex print jobs) on page 73 or Table
3-19 Print/stop test time values (duplex print
jobs) on page 74 in this section to
determine Print/Stop Test stop time values.
NOTE When this test is complete,
any pages that are in the stapler/
stacker will be ejected.
Scanner Tests This menu item is used by a service
technician to diagnose potential problems
with the device scanner.
Table 3-17 Troubleshooting menu (continued)
72 Chapter 3 Manage and maintain the device ENWW