The display is blank, and the
printer fan is off.
The display is
blank, but the
printer fan is on.
The display is in the
wrong language.
The display shows
garbled or
unfamiliar
characters.
A message other
than READY
appears on the
control-panel
display.
●
Turn the printer off and then
on.
●
Check the power cord
connections and the power
switch.
●
Plug the printer into a
different outlet.
●
Check that the ac power
supplied to the printer is
steady, and meets device
specifications. See
Specifications
on page 823.
Try testing the ac power
with a known operating
device.
●
Troubleshoot the low-
voltage power supply. Make
sure that all of the wire
harness connections are
fully seated between the
LVPS and the engine.
●
Press a device
control-panel
button to see if
the printer
responds.
●
Adjust the
contrast dial
on the control
panel.
●
Turn the
device off and
then on.
●
Troubleshoot
the control
panel. Check
the wire
harness
connectors at
the control-
panel and
formatter.
●
Turn the
device off,
reseat the
formatter, and
then turn the
device on.
●
Scroll to and then
touch
Administration
on the control
panel display.
Use
or
to scroll to
Device
Behavior.
Touch Device
Behavior, and
then use
or
to scroll to
Language.
Touch
Language to
display a list of
available control-
panel display
languages.
Use
or
to scroll to the
desired
language.
Touch the
appropriate
language name
to select it.
Touch Save to
save the setting,
or touch Cancel
to exit the menu.
●
Make sure that
the appropriate
language is
selected at the
device control
panel.
●
Turn the device
off and then on.
●
Make sure that
the most recent
firmware is
being used.
perform an
RFU if
necessary.
●
Check the wire
harness
connectors at
the control
panel and
formatter.
●
See the control
panel message
section in this
chapter.
Step 2: Can you print a configuration page?
(See Printing internal information pages on page 447.)
YES
Go to step 3.
NO
392 Chapter 6 Troubleshooting ENWW
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