5. Open the Administration menu at the device control panel. On the Print Quality menu, increase
the Toner Density setting. See
Print Quality menu on page 64.
6. Make sure that the environmental specifications for the device are being met. See
Operating
environment on page 826.
7. Replace the print cartridge.
8. The high-transfer setting is wrong.
Open the Administration menu at the device control panel. On the Print Quality menu, select the
Increase option for the high transfer setting.
9. The high-voltage connector contacts are dirty or damaged.
The high-voltage connector contacts protrude into the print cartridge cavity. Clean the springs if
they are dirty. Replace the springs if they are damaged or missing. To expose the contacts, release
the protective cover (see
Interlocks and linkages on page 555.
10. The high-voltage power supply is defective.
Replace the high-voltage power supply is defective. See
High-voltage power supply
on page 347.
484 Chapter 6 Troubleshooting ENWW
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