HP MicroServer

Troubleshooting 34
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 34)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 35)." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 34)
• General diagnosis flowchart (on page 35)
• Server power-on problems flowchart ("Power-on problems flowchart" on page 37)
• POST problems flowchart (on page 39)
• OS boot problems flowchart (on page 41)
• Server fault indications flowchart (on page 42)
Start diagnosis flowchart
Use the following flowchart and table to start the diagnostic process.
Item See
1 "General diagnosis flowchart (on page 35)"
2 "Power-on problems flowchart (on page 37)"
3 "POST problems flowchart (on page 39)"
4 "OS boot problems flowchart (on page 41)"
5 "Server fault indications flowchart (on page 42)"