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HP mt43

HP mt43
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HP mt43 Mobile Thin Client
Maintenance and Service Guide

Table of Contents

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HP mt43 Specifications

General IconGeneral
Form factorClamshell
Product typeMobile thin client
Product colorSilver
Country of originChina
Panel typeSVA
LED backlightYes
Display diagonal14 \
Native aspect ratio16:9
Keyboard layoutQWERTY
Pointing deviceTouchpad
Processor cache2 MB
Processor cores4
Processor modelPRO A8-9600B
Processor familyAMD PRO A8
Processor frequency2.4 GHz
Processor cache typeL2
Processor manufacturerAMD
Processor boost frequency3.3 GHz
Memory slots2x SO-DIMM
Internal memory8 GB
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
Memory layout (slots x size)2 x 4 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceSATA
Storage mediaSSD
SSD form factorM.2
Total storage capacity128 GB
Compatible memory cardsSD
Number of SSDs installed1
Discrete graphics card modelNot available
On-board graphics card modelAMD Radeon R5
Speakers manufacturerBang & Olufsen
Number of built-in speakers2
Front camera signal format720p
Battery capacity51 Wh
Number of battery cells3
AC adapter power45 W
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.2
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port typeDC-in jack
USB 2.0 ports quantity0
Sustainability certificatesENERGY STAR
Operating system installedWindows 10 IoT Enterprise
Operating system architecture64-bit
Weight and Dimensions IconWeight and Dimensions
Depth226 mm
Width338 mm
Height18.9 mm
Weight1480 g

Summary

Important Notices

Customer Self-Repair Parts Notice

Important notice regarding customer self-repair parts and potential warranty voiding.

Safety Warning Notice

Warning about potential heat-related injuries or device overheating.

External Component Identification

Right Side Components

Identifies ports and connectors on the right side of the device.

Left Side Components

Identifies ports and connectors on the left side of the device.

Display Components

Describes components located on the display, such as antennas and webcam.

Top Side Components: TouchPad and Pointing Stick

Details the touchpad and pointing stick functions.

Indicator Lights

Explains the status and meaning of various device indicator lights.

Buttons and Speakers

Describes the power button, speakers, and volume controls.

Keyboard Keys Overview

Explains the purpose of various keys on the keyboard.

Using Function Hot Keys

Provides instructions on using function key combinations for system functions.

Bottom Components Identification

Identifies docking connectors and cooling vents on the bottom of the device.

Front Indicator Lights

Describes the status lights on the front of the device.

Device Labels Overview

Explains the purpose and location of service and regulatory labels.

Illustrated Parts Catalog

Computer Major Components

Lists the main internal and external parts of the computer.

Display Assembly Subcomponents

Details the parts that make up the display assembly.

Plastics Kit Components

Lists various plastic parts and their spare numbers.

Cable Kit Components

Lists cables and their spare part numbers.

Miscellaneous Parts

Lists various other spare parts like AC adapters and power cords.

Removal and Replacement Procedures Preliminary Requirements

Tools Required for Service

Lists necessary tools for component replacement.

Grounding Guidelines and ESD Precautions

Covers ESD damage and grounding procedures.

Customer Self-Repair Procedures

Component Replacement Procedures Overview

Introduces procedures for user-replaceable parts.

Bottom Cover Removal and Replacement

Details steps to remove and replace the bottom cover.

Battery Removal and Replacement

Provides instructions for removing and replacing the battery.

Solid-State Drive (SSD) Removal and Replacement

Explains how to remove and replace the SSD.

Memory Module Removal and Replacement

Details the procedure for removing and installing memory modules.

WLANBluetooth Combo Card Removal

Describes how to remove the WLAN/Bluetooth card.

WWAN Module Removal and Replacement

Explains how to remove and replace the WWAN module.

RTC Battery Removal

Details the procedure for removing the Real-Time Clock battery.

Keyboard Removal and Replacement

Explains how to remove and replace the keyboard.

Authorized Service Provider Procedures

Component Replacement Procedures Overview

Introduces procedures for parts only accessible by authorized providers.

Internal Base Plate Removal

Details steps for removing the internal base plate.

Heat SinkFan Assembly Removal

Explains how to remove the heat sink and fan.

Touchpad Board Removal

Details the procedure for removing the touchpad board.

Smart Card Reader Board Removal

Explains how to remove the smart card reader board.

USBAudio Board Removal

Details the procedure for removing the USB/audio board.

System Board Removal

Explains how to remove and replace the system board.

Speaker Assembly Removal

Details the procedure for removing the speaker assembly.

Display Assembly Removal

Explains how to remove the display assembly.

Power Button Board Removal

Details the procedure for removing the power button board.

Top Cover Removal

Explains how to remove the top cover.

Diagnostics and Troubleshooting

Power and IDE Flash Activity LEDs

Describes the status and meaning of power and IDE LEDs.

Wake-on-LAN and Power-On Sequence

Explains Wake-on-LAN settings and the power-on boot process.

Password Reset and Power-On Diagnostics

Covers resetting BIOS passwords and power-on diagnostic tests.

Interpreting POST LEDs and Audible Codes

Explains diagnostic codes indicated by LEDs and sounds.

POST Numeric Codes and Text Messages

Lists error codes and messages encountered during POST.

Basic Troubleshooting Procedures

Provides general troubleshooting steps for operating problems.

Troubleshooting Diskless Units

Specific troubleshooting for units without ATA Flash capability.

Configuring a PXE Server

Instructions for setting up a PXE server for network booting.

HP ThinUpdate for Image Restore

Overview of HP ThinUpdate Software

Introduces HP ThinUpdate for backup and recovery.

Device Management

HP Device Manager Overview

Explains HP Device Manager for thin client management.

Product Specifications

Computer Specifications

Details dimensions, weight, power, and environmental specs.

Display and SSD Specifications

Provides detailed specs for the display and SSD.

Power Cord Set Requirements

Requirements for All Countries

Outlines general requirements for power cords.

Country-Specific Power Cord Requirements

Lists country-specific power cord requirements.

Statement of Memory Volatility

Restoring Nonvolatile Memory (Current BIOS)

Guides on restoring nonvolatile memory in current BIOS versions.

Restoring Nonvolatile Memory (Legacy BIOS)

Guides on restoring nonvolatile memory in legacy BIOS versions.

Nonvolatile Memory Usage Details

Explains how different memory types are used and protected.

Questions and Answers on Memory and BIOS

Addresses common questions about memory and BIOS.

Recycling Information

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