5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 26
Component replacement procedures .................................................................................................................. 26
Preparation for disassembly ............................................................................................................. 26
Bottom cover ..................................................................................................................................... 27
Solid-state drive and Optane Memory Module ................................................................................. 29
Memory module ................................................................................................................................ 30
6 Removal and replacement procedures for authorized service provider parts .................................................... 31
Component replacement procedures .................................................................................................................. 31
Thermal material ............................................................................................................................... 31
Battery and speakers ........................................................................................................................ 32
Heat sink/fan assembly .................................................................................................................... 35
Second display transfer board .......................................................................................................... 38
Power connector cable ...................................................................................................................... 39
Power button board .......................................................................................................................... 40
System board .................................................................................................................................... 41
Network connector door ................................................................................................................... 44
Thermal shield (CU plate) .................................................................................................................. 45
IR sensor board .................................................................................................................................. 46
Touchpad cable .................................................................................................................................. 47
Second display panel ......................................................................................................................... 48
Display assembly ............................................................................................................................... 51
Keyboard/top cover ........................................................................................................................... 59
7 Using Setup Utility (BIOS) ............................................................................................................................. 60
Starting Setup Utility (BIOS) ................................................................................................................................ 60
Updating Setup Utility (BIOS) .............................................................................................................................. 60
Determining the BIOS version ........................................................................................................... 60
Downloading a BIOS update .............................................................................................................. 61
8 Using HP PC Hardware Diagnostics ................................................................................................................ 62
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 62
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 62
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 63
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 63
Installing HP PC Hardware Diagnostics Windows ............................................................................. 63
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 63
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 64
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 64
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