Solving Printer Problems .................................................................................................................. 169
Solving Keyboard and Mouse Problems .......................................................................................... 170
Solving Hardware Installation Problems ........................................................................................... 171
Solving Network Problems ............................................................................................................... 173
Solving Memory Problems ............................................................................................................... 177
Solving Processor Problems ............................................................................................................ 178
Solving CD-ROM and DVD Problems .............................................................................................. 179
Solving USB Flash Drive Problems .................................................................................................. 181
Solving Front Panel Component Problems ...................................................................................... 181
Solving Internet Access Problems .................................................................................................... 182
Solving Software Problems .............................................................................................................. 185
Contacting Customer Support .......................................................................................................... 185
Appendix E Password Security and Resetting CMOS ............................................................................... 186
Resetting the Password Jumper ...................................................................................................... 186
Clearing and Resetting the CMOS ................................................................................................... 187
Appendix F Backup and Recovery ............................................................................................................... 189
Windows 7 – Backup and Recovery ................................................................................................. 189
Backing Up Your Information ........................................................................................... 189
Performing a Recovery .................................................................................................... 190
Using the Windows Recovery Tools ............................................................... 191
Using F11 ........................................................................................................ 191
Using a Windows 7 Operating System DVD (purchased separately) ............. 192
Appendix G Specifications ........................................................................................................................... 193
MT Specifications ............................................................................................................................. 193
SFF Specifications ........................................................................................................................... 194
Index ................................................................................................................................................................. 195
ix
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