HP ProBook 470 G3 Service Manual

11 HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic
tests to determine whether the computer hardware is functioning properly. The tool runs outside the
operating system so that it can isolate hardware failures from issues that are caused by the operating system
or other software components.
NOTE: To start BIOS on a convertible computer, your computer must be in notebook mode and you must use
the keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot access
BIOS.
To start HP PC Hardware Diagnostics UEFI:
1. Start BIOS:
●
Computers or tablets with keyboards:
▲
Turn on or restart the computer, quickly press esc.
●
Tablets without keyboards:
▲
Turn on or restart the tablet, and then quickly hold down the volume down button.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button.
2. Press or tap f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 102.
b. Hard drive
c. BIOS
3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the
on-screen instructions. On a tablet, press the volume down button to stop a diagnostic test.
NOTE: If you need to stop a diagnostic test on computers or tablets with a keyboard, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
There are two options to download HP PC Hardware Diagnostics to a USB device:
Download the latest UEFI version:
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run.
102 Chapter 11 HP PC Hardware Diagnostics (UEFI)

HP ProBook 470 G3 Specifications

General

Tcase	- °C
Bus type	QPI
Stepping	D1
Tjunction	100 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-6200U
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-6200 series
Processor socket	LGA 1356 (Socket B2)
Processor threads	4
Processor codename	Skylake
Configurable TDP-up	25 W
Number of QPI links	-
Processor frequency	2.3 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	2.8 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x4, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.4 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
On-board graphics card ID	1916
Discrete graphics card model	AMD Radeon R7 M340
On-board graphics card model	Intel® HD Graphics 520
Discrete graphics card memory	2 GB
Discrete graphics memory type	GDDR3
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Processor code	SR2EY
Processor ARK ID	88193
Processor package size	42 X 24 mm
CPU configuration (max)	1
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Sustainability certificates	ENERGY STAR
Intel segment tagging	Enterprise, Professional
Password protection type	BIOS
AC adapter power	65 W
Battery capacity	44 Wh
Pointing device	Touchpad
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt ports quantity	0
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi DL
Total storage capacity	1000 GB
Compatible memory cards	SD, SDHC, SDXC
Display diagonal	17.3 \
Native aspect ratio	16:9
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	2133 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 8 GB
Form factor	Clamshell
Product type	Laptop
Product color	Silver
Country of origin	China
HP segment	Business
HP Security tools	HP Client Security, HP BIOS Protection
HP Software provided	HP Drive Encryption, HP Security Manager, HP SoftPaq Download Manager, HP Connection Manager, HP GPS and Location

Weight and Dimensions

Depth	290.5 mm
Width	416.8 mm
Weight	2610 g
Height (rear)	26 mm
Height (front)	25 mm