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HP ProBook 470 G3 Service Manual

HP ProBook 470 G3
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To create a backup using Windows Backup and Restore:
NOTE: The backup process may take over an hour, depending on le size and the speed of the computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or
create system repair media (select models only).
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your les:
Windows recovery tools: You can use Windows Backup and Restore to recover information you have
previously backed up. You can also use Windows Startup Repair to x problems that might prevent
Windows from starting correctly.
f11 recovery tools (select models only): You can use the f11 recovery tools to recover your original hard
drive image. The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair media you
previously created (select models only), you must purchase Windows 7 operating system media to reboot the
computer and repair the operating system. For additional information, see Using Windows 7 operating system
media on page 107.
Using the Windows recovery tools
Using the Windows recovery tools, you can:
Recover individual les
Restore the computer to a previous system restore point
Recover information using recovery tools
NOTE: For detailed instructions on various recovery and restore options, perform a search for these topics
in Help and Support. To access Help and Support, select Start > Help and Support.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You
may be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. Refer to Help and Support. To access Help and Support, select Start > Help and
Support.
To recover information you previously backed up:
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to recover your system settings, your computer (select models only),
or your les.
To recover your information using Startup Repair, follow these steps:
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All les you have
created and any software installed on the computer are permanently removed. When reformatting is
complete, the recovery process restores the operating system, as well as the drivers, software, and utilities
from the backup used for recovery.
106 Chapter 12 Backup and recovery in Windows 7

Table of Contents

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HP ProBook 470 G3 Specifications

General IconGeneral
Tcase- °C
Bus typeQPI
SteppingD1
Tjunction100 °C
Processor cache3 MB
Processor cores2
Processor modeli5-6200U
System bus rate4 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-6200 series
Processor socketLGA 1356 (Socket B2)
Processor threads4
Processor codenameSkylake
Configurable TDP-up25 W
Number of QPI links-
Processor frequency2.3 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency2.8 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x4, 4x1
Thermal Design Power (TDP)15 W
Configurable TDP-up frequency2.4 GHz
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes12
On-board graphics card ID1916
Discrete graphics card modelAMD Radeon R7 M340
On-board graphics card modelIntel® HD Graphics 520
Discrete graphics card memory2 GB
Discrete graphics memory typeGDDR3
Graphics card Open GL supportYes
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1000 MHz
Processor codeSR2EY
Processor ARK ID88193
Processor package size42 X 24 mm
CPU configuration (max)1
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Sustainability certificatesENERGY STAR
Intel segment taggingEnterprise, Professional
Password protection typeBIOS
AC adapter power65 W
Battery capacity44 Wh
Pointing deviceTouchpad
Charging port typeDC-in jack
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt ports quantity0
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
Ethernet LAN data rates10, 100, 1000 Mbit/s
HDD speed5400 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi DL
Total storage capacity1000 GB
Compatible memory cardsSD, SDHC, SDXC
Display diagonal17.3 \
Native aspect ratio16:9
Memory slots2x SO-DIMM
Internal memory8 GB
Memory clock speed2133 MHz
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Maximum internal memory16 GB
Memory layout (slots x size)1 x 8 GB
Form factorClamshell
Product typeLaptop
Product colorSilver
Country of originChina
HP segmentBusiness
HP Security toolsHP Client Security, HP BIOS Protection
HP Software providedHP Drive Encryption, HP Security Manager, HP SoftPaq Download Manager, HP Connection Manager, HP GPS and Location
Weight and Dimensions IconWeight and Dimensions
Depth290.5 mm
Width416.8 mm
Weight2610 g
Height (rear)26 mm
Height (front)25 mm

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