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HP ProBook 470 G3 Service Manual

HP ProBook 470 G3
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You can use Windows tools to create system restore points and create backups of personal information,
see Using Windows tools on page 113.
If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery
Manager to create recovery media after you successfully set up the computer. HP Recovery media can be
used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the
original operating system and software programs that were installed at the factory and then congures
the settings for the programs. HP Recovery media can also be used to customize the system or restore
the factory image if you replace the hard drive.
Only one set of recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
HP Recovery Manager examines the computer and determines the required storage capacity for
the media that will be required.
To create recovery discs, your computer must have an optical drive with DVD writer capability, and
you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use
rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray)
discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-
quality blank USB ash drive.
If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs. If you use an external optical drive, it must be connected
directly to a USB port on the computer; the drive cannot be connected to a USB port on an external
device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs
for your computer from HP. See the Worldwide Telephone Numbers booklet included with the
computer. You can also nd contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions.
Be sure that the computer is connected to AC power before you begin creating the recovery media.
The creation process can take an hour or more. Do not interrupt the creation process.
If necessary, you can exit the program before you have nished creating all of the recovery DVDs.
HP Recovery Manager will nish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue.
To create HP Recovery media:
IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
beginning these steps.
1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
2. Select Create recovery media, and then follow the on-screen instructions.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 114.
Using Windows tools
You can create recovery media, system restore points, and backups of personal information using Windows
tools.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get started app.
Select the Start button, and then select the Get started app.
Using Windows tools 113

Table of Contents

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HP ProBook 470 G3 Specifications

General IconGeneral
Tcase- °C
Bus typeQPI
SteppingD1
Tjunction100 °C
Processor cache3 MB
Processor cores2
Processor modeli5-6200U
System bus rate4 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-6200 series
Processor socketLGA 1356 (Socket B2)
Processor threads4
Processor codenameSkylake
Configurable TDP-up25 W
Number of QPI links-
Processor frequency2.3 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency2.8 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x4, 4x1
Thermal Design Power (TDP)15 W
Configurable TDP-up frequency2.4 GHz
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes12
On-board graphics card ID1916
Discrete graphics card modelAMD Radeon R7 M340
On-board graphics card modelIntel® HD Graphics 520
Discrete graphics card memory2 GB
Discrete graphics memory typeGDDR3
Graphics card Open GL supportYes
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1000 MHz
Processor codeSR2EY
Processor ARK ID88193
Processor package size42 X 24 mm
CPU configuration (max)1
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Sustainability certificatesENERGY STAR
Intel segment taggingEnterprise, Professional
Password protection typeBIOS
AC adapter power65 W
Battery capacity44 Wh
Pointing deviceTouchpad
Charging port typeDC-in jack
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt ports quantity0
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
Ethernet LAN data rates10, 100, 1000 Mbit/s
HDD speed5400 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi DL
Total storage capacity1000 GB
Compatible memory cardsSD, SDHC, SDXC
Display diagonal17.3 \
Native aspect ratio16:9
Memory slots2x SO-DIMM
Internal memory8 GB
Memory clock speed2133 MHz
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Maximum internal memory16 GB
Memory layout (slots x size)1 x 8 GB
Form factorClamshell
Product typeLaptop
Product colorSilver
Country of originChina
HP segmentBusiness
HP Security toolsHP Client Security, HP BIOS Protection
HP Software providedHP Drive Encryption, HP Security Manager, HP SoftPaq Download Manager, HP Connection Manager, HP GPS and Location
Weight and Dimensions IconWeight and Dimensions
Depth290.5 mm
Width416.8 mm
Weight2610 g
Height (rear)26 mm
Height (front)25 mm

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