HP ProDesk 600 G2 Series User Manual

Table 6-2 Solving Network Problems (continued)
Network driver does not detect network controller.
Cause Solution
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager
from the list of applications.
Incorrect network driver. Check the network controller documentation for the correct driver
or obtain the latest driver from the manufacturer’s Web site.
Network status link light never ashes.
NOTE: The network status light is supposed to ash when there is network activity.
Cause Solution
No active network is detected. Check cabling and network equipment for proper connection.
Network controller is not set up properly. Check for the device status within Windows, such as Device
Manager for driver load and the Network Connections applet
within Windows for link status.
To access Device Manager in Windows 7, click Start, select Control
Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start screen,
type c, select Control Panel from the list of applications, and then
select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Network controller is disabled. 1. Run Computer Setup and enable network controller.
2. Enable the network controller in the operating system using
Device Manager.
To access Device Manager in Windows 7, click Start, select
Control Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start
screen, type c, select Control Panel from the list of
applications, and then select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Network driver is not properly loaded. Reinstall network drivers.
System cannot autosense the network. Disable auto-sensing capabilities and force the system into the
correct operating mode.
88 Chapter 6 Troubleshooting without diagnostics

HP ProDesk 600 G2 Series Specifications

General

Processor Options	Intel Core i3, Intel Core i5, Intel Core i7 (6th Gen)
Memory	Up to 64 GB DDR4
Storage Options	HDD, SSD
Graphics	Intel HD Graphics, Optional discrete graphics
Ports	USB 3.0, USB 2.0, DisplayPort, VGA, RJ-45
Form Factor	Small Form Factor (SFF), Mini Tower (MT)
Operating System	Windows 10 Pro, Windows 7 Professional
Expansion Slots	PCIe x16, PCIe x1, PCI
Power Supply	200W
Dimensions	Varies by form factor
Weight	Varies by form factor