HP ProLiant DL360 - Array Diagnostic Utility (ADU)

Diagnostics and Troubleshooting
Compaq ProLiant DL360 Server Maintenance and Service Guide 4-39
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
8600 – 8699, Pointing Device Interface Test Error Codes
The 8600 diagnostic error codes identifies failures with the pointing device (mouse, trackball,
and so on) or the system board assembly.
Table 4-15: Pointing Device Interface Test Error Codes
Error Code Description Recommended Action
8601-xx Pointing device interface test
failed.
1. Replace with a working
pointing device and retest.
2. Replace the system board
and retest.
Array Diagnostic Utility (ADU)
Array Diagnostic Utility (ADU) is a Windows-based software tool designed to run on all
Compaq servers that support Compaq array controllers and are running SmartStart 4.10 or a
later version. The two main functions of ADU are to collect all possible information about
array controllers in the system and to generate a list of detected problems. The error messages
and codes listed include all codes generated by Compaq products. The system generates only
codes applicable to the configuration and options in the server.
ADU works by issuing multiple commands to the array controllers to determine if a problem
exists. This data can then be saved to a file. In severe situations, this file can be sent to
Compaq for analysis. In most cases, ADU provides enough information to initiate problem
resolution immediately.
NOTE: ADU does not write to the drives, destroy data, or change or remove configuration information.
Starting ADU
1. Insert the SmartStart CD into the CD-ROM drive.
2. Restart the system from the SmartStart CD.
3. Select Array Diagnostic Utility (ADU) from the System Utilities menu.
A Please Wait window displays, indicating that ADU is identifying the system parameters.
ADU gathers information from all of the array controllers in the system. The time it takes to
gather this information depends on the size of the system. When the information-gathering
process is complete, ADU displays the main screen or a window indicating any problems
detected.
CAUTION: Do not cycle the power during this process. ADU must perform low-level
operations that, if interrupted, could cause the controller to revert to a previous level of
firmware if the firmware was soft-upgraded.
4. To generate an ADU report, select File then Save Data from the Command menu.