Diagnostics and Troubleshooting
Compaq ProLiant DL360 Server Maintenance and Service Guide 4-43
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
Table 4-16: ADU Diagnostic Messages continued
Message Description Recommended Action
Controller is
located in
special
“Graphics”
slot
Controller is installed in slot for
special graphics control signals. If
controller is used in this slot, LED
indicators on front panel may not
function properly.
Install the controller In a different slot and
run the System Configuration Utility to
configure the controller and nonvolatile
RAM. Then run the Array Configuration
Utility to configure controller.
Controller is
not configured
Controller is not configured. If
controller was previously configured
and you change drive locations,
there may be a problem with
placement of the drives. ADU
examines each physical drive and
looks for drives that have been
moved to a different drive bay.
Look for messages indicating which drives
have been moved. If none appear and
drive swapping did not occur, run the
Array Configuration Utility to configure the
controller and run the System
Configuration Utility to configure
nonvolatile RAM. Do not run either utility if
you believe drive swapping has occurred.
Controller
reported
POST error.
Error Code: x
The controller returned an error
from its internal Power-On
Self-Tests.
Replace the controller.
Controller
restarted with
a signature of
zero
ADU did not find a valid
configuration signature to use to get
the data. Nonvolatile RAM may not
be present (unconfigured) or the
signature present in nonvolatile
RAM may not match the signature
on the controller.
Run the System Configuration Utility to
configure the controller and nonvolatile
RAM.
Disable
command
issued
Posted-writes have been disabled
by the issuing of the Accelerator
Disable command. This occurred
because of an operating system
device driver.
Restart the system. Run the Array
Configuration Utility to reinitialize the array
accelerator board.
Drive (bay) X
firmware
needs
upgrading
Firmware on this physical drive is
below the latest recommended
version.
Run the Options ROMPaq Utility to
upgrade the drive firmware to the latest
revision.
Drive (bay) X
has
insufficient
capacity for its
configuration
Drive has insufficient capacity to be
used in this logical drive
configuration.
Replace this drive with a larger capacity
drive.
Drive (bay) X
has invalid
M&P stamp
Physical drive has invalid monitor
and performance data.
Run the System Configuration Utility to
properly initialize this drive.
Drive (bay) X
has loose
cable
The array controller could not
communicate with this drive at
power-up. This drive has not
previously failed.
Check all cable connections first. The
cables could be bad, loose, or
disconnected. Turn on the system and
attempt to reconnect signal/power cable to
the drive. If this does not work, replace the
cable. If that does not work, the drive may
need to be replaced.
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