Diagnostics and Troubleshooting
Compaq ProLiant DL360 Server Maintenance and Service Guide 4-45
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
Table 4-16: ADU Diagnostic Messages continued
Message Description Recommended Action
Duplicate
write memory
error
Data could not be written to the
array accelerator board in duplicate
due to the detection of parity errors.
This is not a data loss situation.
Replace the array accelerator board.
Error occurred
reading RIS
copy from
SCSI Port x
Drive ID x
An error occurred while ADU was
trying to read the RIS from this
drive.
If there were multiple errors, this drive may
need to be replaced.
FYI: Drive
(bay) X is
non-Compaq
supplied
The installed drive was not supplied
by Compaq.
If problems exist with this drive, replace it
with a Compaq drive.
Identify
controller data
did not match
with NVRAM
The identify controller data from the
array controller did not match the
information stored in nonvolatile
RAM. This could occur if new,
previously configured drives have
been placed in a system that has
also been previously configured. It
could also occur if the firmware on
the controller has been upgraded
and the System Configuration Utility
was not run.
Check the identify controller data under
the Inspect Utility. If the firmware version
field is the only difference between the
controller and nonvolatile RAM data, this
is not a problem. Otherwise, run the
System Configuration Utility.
Identify logical
drive data did
not match
with NVRAM
The identify unit data from the array
controller did not match with the
information stored in nonvolatile
RAM. This could occur if new,
previously configured drives have
been placed in a system that has
also been previously configured.
Run the System Configuration Utility to
configure the controller and nonvolatile
RAM.
Insufficient
adapter
resources
The adapter does not have
sufficient resources to perform
operations to the array accelerator
board. Drive rebuild may be
occurring.
Operate the system without the array
accelerator board until the drive rebuild
completes.
Less than
75% batteries
at sufficient
voltage
Operation of array accelerator
board has been disabled due to
less than 75% of battery packs
being at sufficient voltage level.
Allow sufficient time for batteries to
recharge (36 hours). If batteries have not
recharged after 36 hours, replace the
array accelerator board.
Less than
75% batteries
at sufficient
voltage.
Battery
pack X below
reference
voltage.
Battery pack on array accelerator is
below required voltage levels.
Allow sufficient time for batteries to
recharge (36 hours). If batteries have not
recharged after 36 hours, replace the
array accelerator board.
continued