Diagnostics and Troubleshooting
4-48 Compaq ProLiant DL360 Server Maintenance and Service Guide
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
Table 4-16: ADU Diagnostic Messages continued
Message Description Recommended Action
SCSI Port x
Drive ID x RIS
copy
mismatch
Copies of RIS on drive do not
match.
Drive may need to be replaced. Check for
other errors.
SCSI Port x
Drive ID x
failed –
REPLACE
(failure
message)
ADU found drive that needs to be
replaced.
Replace drive or correct condition that
caused error.
SCSI Port x
Drive ID x
firmware
needs
upgrading
Drive firmware is below
recommended version.
Run Options ROMPaq to upgrade drive to
latest firmware revision.
SCSI Port x
Drive ID x has
a loose cable.
SMART is
unable to
communicate
with drive
Drive has loose cable. Turn off the system. Check drive cable for
tight connection.
SCSI Port x
Drive ID x
was replaced
on a good
volume:
(failure
message)
ADU found drive was replaced
even though volume was fine.
No action needed.
SCSI port X,
drive ID Y
firmware
needs
upgrading
Drive’s firmware may cause
problems and should be upgraded.
Run Options ROMPaq to upgrade the
firmware on the drive to a later version.
Set
configuration
command
issued
The configuration of the array
controller has been updated. The
array accelerator board may remain
disabled until it is reinitialized.
Run the System Configuration Utility to
reinitialize the array accelerator board.
Soft Firmware
Upgrade
required
ADU has determined that the
controller is running firmware that
has been soft upgraded by the
Compaq Upgrade Utility. However,
the firmware running is not present
on all drives. This could be caused
by the addition of new drives in the
system.
Run the Compaq Upgrade Utility to place
the latest firmware on all drives.
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