Hardware problems 40
4.
Be sure the device driver is not corrupted by replacing the driver.
5. Restart the system and check whether the input device functions correctly after the server restarts.
6. Replace the device with a known working equivalent device (another similar mouse or keyboard).
• If the problem still occurs with the new mouse or keyboard, the connector port on the system
I/O board is defective. Replace the board.
• If the problem no longer occurs, the original input device is defective. Replace the device.
7. Be sure the keyboard or mouse is connected to the correct port. Determine whether the keyboard
lights flash at POST or the NumLock LED illuminates. If not, change port connections.
8. Be sure the keyboard or mouse is clean.
Audio problems
Action: Be sure the server speaker is connected. Refer to the server documentation.
Printer problems
Printer does not print
Action:
1. Be sure the printer is powered up and online.
2. Be sure no loose connections (on page 11) exist.
3. Be sure the correct printer drivers are installed.
Printer output is garbled
Action: Be sure the correct printer drivers are installed.
Local I/O cable problems
NOTE: The local I/O cable is used only with HP ProLiant p-Class server blades.
Action: If the local I/O cable does not have hot-plug functionality, be sure you are not using a PS/2
keyboard or mouse. With a PS/2 keyboard or mouse, the local I/O cable cannot be connected as a hot-
plug device. Connect the local I/O cable before booting the server, or switch to USB devices (if
supported) to use the local I/O cable hot-plug functionality.
Modem problems
No dial tone exists
Action:
1. Be sure the cables are plugged in as specified in the modem documentation.
2. Connect a working telephone directly to the wall jack, and then test the line for a dial tone.
3. If no dial tone is detected, the phone line is not working. Contact the local telephone company and
arrange to correct the problem.
No response occurs when you type AT commands
Action: Reconfigure the COM port address for the modem.
1. Be sure the communications software is set to the COM port to which the modem is connected.
To Next Page
Loading...
Need help?
General
