Contents 4
LED and audible alarm troubleshooting ...................................................................................................... 29
UPS does not start ................................................................................................................................... 30
UPS operates on battery only.................................................................................................................... 30
UPS frequently switches between utility and battery power............................................................................ 30
UPS does not provide the expected backup time ......................................................................................... 30
UPS cannot communicate with the host computer......................................................................................... 31
UPS emits a slight clicking noise................................................................................................................ 31
Site Wiring Fault LED is red ...................................................................................................................... 31
Specifications............................................................................................................................. 32
UPS physical specifications....................................................................................................................... 32
UPS input specifications ........................................................................................................................... 32
UPS output specifications.......................................................................................................................... 32
Power protection specifications ....................................................................................................... 33
Voltage specifications .................................................................................................................... 33
Output tolerance specifications........................................................................................................ 33
Output feature specifications........................................................................................................... 33
Battery specifications ............................................................................................................................... 33
Battery runtime........................................................................................................................................ 34
Environmental specifications ..................................................................................................................... 34
Serial communications port pin assignment................................................................................................. 34
Spares....................................................................................................................................... 36
Ordering spares...................................................................................................................................... 36
UPS spare parts list.................................................................................................................................. 36
Hardware options ................................................................................................................................... 36
Technical support........................................................................................................................ 37
Before you contact HP.............................................................................................................................. 37
HP contact information............................................................................................................................. 37
Warranty information.................................................................................................................. 38
Limited warranty ..................................................................................................................................... 38
$250,000 Computer Load Protection Guarantee......................................................................................... 38
Pre-Failure Battery Warranty ..................................................................................................................... 38
Regulatory compliance notices ..................................................................................................... 40
Regulatory compliance identification numbers............................................................................................. 40
Federal Communications Commission notice............................................................................................... 40
FCC rating label............................................................................................................................ 40
Class A equipment......................................................................................................................... 41
Class B equipment......................................................................................................................... 41
Declaration of conformity for products marked with the FCC logo, United States only....................................... 41
Modifications.......................................................................................................................................... 42
Cables................................................................................................................................................... 42
Canadian notice (Avis Canadien).............................................................................................................. 42
European Union regulatory notice ............................................................................................................. 42
Disposal of waste equipment by users in private households in the European Union......................................... 43
Japanese notice ...................................................................................................................................... 43
BSMI notice............................................................................................................................................ 43
Korean notice ......................................................................................................................................... 44
Battery replacement notice........................................................................................................................ 44
Power cord statement for Japan................................................................................................................. 44
Electrostatic discharge................................................................................................................. 45
Preventing electrostatic discharge.............................................................................................................. 45
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