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HP t620 User Manual

HP t620
76 pages
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Troubleshooting Guide
HP t620 Flexible Series Thin Client

Table of Contents

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HP t620 Specifications

General IconGeneral
L2 cache1 MB
Processor cores2
Processor modelGX-217GA
Processor familyAMD G
Motherboard chipset-
Processor frequency1.65 GHz
Storage mediaSSD
Card reader integratedNo
Total storage capacity32 GB
Internal memory4 GB
Memory clock speed1600 MHz
Internal memory typeDDR3L-SDRAM
On-board graphics card modelAMD Radeon HD 8280E
Ethernet LANYes
Cabling technology10/100/1000Base-T(X)
USB 2.0 ports quantity6
Ethernet LAN (RJ-45) ports1
VGA (D-Sub) ports quantity0
Operating system installedWindows Embedded 8 Standard
Operating system architecture64-bit
Product colorBlack
Power supply65 W
AC input voltage100-240 V
AC input frequency50 - 60 Hz
Country of originChina
Weight and Dimensions IconWeight and Dimensions
Depth40 mm
Width220 mm
Height240 mm
Weight1360 g

Summary

Product features

Front panel components

Details the front panel ports and buttons of the HP thin client.

Rear panel components

Details the rear panel ports and connectors of the HP thin client.

Serial number location

Location of the unique serial number for customer assistance.

Hardware changes

Warnings and cautions

Important safety instructions, warnings, and cautions before performing hardware upgrades.

Connecting the power cord

Step-by-step instructions for connecting the power cord to the HP thin client.

Attaching the stand

Instructions for attaching the computer stand in both tower and horizontal orientations.

Removing the access panel

Procedure for safely removing the computer's access panel.

Replacing the access panel

Procedure for safely replacing the computer's access panel.

Installing internal USB flash drives

Step-by-step guide for installing USB flash drives internally into the system board.

Installing additional memory

Information and procedures for installing memory modules (SODIMMs) into the thin client.

SODIMMS

Information about the type and capacity of memory modules (SODIMMs) supported by the system.

DDR3L-SDRAM SODIMMS

Specifications required for DDR3L-SDRAM SODIMM modules for proper system operation.

Populating SODIMM sockets

Details on the location and identification of SODIMM sockets on the system board.

Installing SODIMMS

Step-by-step instructions for installing SODIMM memory modules into the computer.

Installing a PCI-Express card

Instructions for installing an optional half-height PCI-Express card into the thin client.

Installing a half-height PCI-Express 2.0 card

Guide for installing a half-height PCI-Express 2.0 card into the HP thin client.

Security

Overview of security features including hood sensor and cable lock.

Hood sensor

Explanation of the hood sensor's function for detecting access panel removal.

Cable lock

Instructions on how to use a security cable lock to secure the thin client.

Removing and replacing the battery

Detailed steps for removing and replacing the system battery.

Computer Setup (F10) Utility, BIOS Settings

Computer Setup (F10) Utilities

Overview of functions available in the Computer Setup (F10) utility for system configuration.

Using Computer Setup (F10) Utilities

Step-by-step guide on how to access and navigate the Computer Setup (F10) utility.

Computer Setup-File

Details on system information and basic settings within the Computer Setup utility.

Computer Setup-Storage

Configuration options for storage devices, SATA emulation, and boot order in BIOS.

Computer Setup-Security

Security settings including setup password, power-on password, and device security options.

Computer Setup-Power

Power management settings within the Computer Setup utility, including hardware power management.

Computer Setup-Advanced

Advanced configuration options for Power-On, BIOS, and onboard devices in the BIOS.

Changing BIOS Settings from the HP BIOS Configure Utility (HPBCU)

Methods for changing BIOS settings directly from the operating system using HPBCU.

Diagnostics and Troubleshooting

LEDs

Explanation of Power and IDE Flash Activity LEDs and their status meanings.

Wake-on LAN

How to enable or disable Wake-on LAN (WOL) functionality via BIOS settings.

Power-On Sequence

Description of the hardware initialization and diagnostic steps performed during power-on.

Resetting the Setup and power-on Passwords

Procedures for resetting BIOS setup and power-on passwords.

Power-On Diagnostic Tests

Details of the basic hardware integrity tests performed during the power-on sequence.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

Guide to understanding front panel LED codes and audible alerts during POST.

POST Numeric Codes and Text Messages

Interpretation of numeric codes and text messages encountered during POST.

Basic Troubleshooting

General troubleshooting steps for operating problems and power-on issues.

Diskless (No-Flash) Unit Troubleshooting

Specific troubleshooting steps for diskless units regarding network boot and IP configuration.

Configuring a PXE Server

Information and references for configuring a PXE server for network booting.

Restoring the Flash Image

System Requirements

Prerequisites and requirements for reflashing or restoring the system software image.

Getting Started

Initial steps and deployment options for restoring the system image.

Formatting a USB Flash Drive

Instructions for formatting a USB flash drive for image restoration.

Unpacking the Image and Tools for Deployment

Steps for unpacking image files and deployment tools for system restore.

Deploying with PXE

Instructions for deploying the system image using PXE.

Device management

Adding an Image Restore Tool

System BIOS

Updating or restoring a BIOS

Procedures for updating or restoring the system BIOS using HP Device Manager or other methods.

Power cord set requirements

General requirements

General requirements for power cord sets, including approvals and specifications.

Japanese power cord requirements

Specific requirements for using power cords in Japan.

Country-specific requirements

Country-specific requirements and accredited agencies for power cord sets.

Statement of Volatility

Specifications

Dimensions

Physical dimensions of the HP 1620 Thin Client models.

Temperature Range

Operating and non-operating temperature ranges for the thin client.

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