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HP Z32

HP Z32
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Maintenance and Service Guide
Z32 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP Z32 Specifications

General IconGeneral
3DNo
Pixel pitch0.18159 x 0.18159 mm
Screen shapeFlat
Response time14 ms
Display diagonal31.5 \
Display technologyLED
Native aspect ratio16:9
Vertical scan range29 - 60 Hz
Horizontal scan range28 - 135 kHz
Viewable size, vertical392.2344 mm
Contrast ratio (dynamic)5000000:1
Contrast ratio (typical)1300:1
Display number of colors1.073 billion colors
Viewable size, horizontal697.3056 mm
Display brightness (typical)350 cd/m²
Supported graphics resolutions640 x 480 (VGA), 720 x 400, 720 x 480, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2520 x 1520, 2560 x 1440
On/off switchYes
LED indicatorsPower
Tilt angle range-5 - 20 °
Number of OSD languages10
Panel mounting interface100 x 100 mm
On Screen Display (OSD) languagesCHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
USB hub version3.2 Gen 1 (3.1 Gen 1)
USB upstream port typeUSB Type-C
VGA (D-Sub) ports quantity0
USB Type-A downstream ports quantity3
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)185 W
Annual energy consumption66 kWh
Power consumption (standby)0.5 W
Power consumption (typical)70 W
Storage temperature (T-T)-20 - 60 °C
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)20 - 80 %
Sustainability certificatesEPEAT Gold, ENERGY STAR
Product colorBlack
Country of originChina
Market positioningBusiness
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)248 mm
Width (with stand)714.5 mm
Height (with stand)564.4 mm
Weight (with stand)12160 g
Depth (without stand)44.5 mm
Height (without stand)410.9 mm
Weight (without stand)7590 g

Summary

Getting started

Important safety information

Read cautions and notes to minimize risk of personal injury and equipment damage during service.

Important service information and precautions

Guidelines for professional repair, high voltage areas, ROHS compliance, and capacitor handling.

General descriptions

Provides general information and outlines two service levels: cosmetic/alignment and circuit board/parts replacement.

Firmware updates

Information on where to find monitor firmware updates on the HP support website.

Before returning the repaired product to the customer

Procedures for AC leakage current checks and ensuring product safety before customer return.

Monitor features

Features

Overview of the monitor's key features, including resolution, color, viewing angles, and connectivity.

Rear components

Identifies and describes the components located on the rear panel of the monitor with corresponding numbers.

Locating the serial number and product number

Instructions on finding the SPEC label and Barcode label for serial and product number identification.

Illustrated parts catalog

How to order parts

Details on ordering spare parts, including power boards, capacitors, and connectors from distributors.

Removal and replacement procedures

Preparation for disassembly

Steps and equipment needed to prepare for disassembling and reassembling the monitor safely.

RC

Steps for removing the RC component, involving unlocking the rear cover.

Power board

Instructions for removing and identifying the power board, including safety warnings about charged capacitors.

Phone Jack LOUT1 repair

Detailed steps for repairing or replacing the Phone Jack connector (LOUT1) on the main board.

HDMI connector HDMI1 repair

Procedure for repairing or replacing the HDMI connector (HDMI1) on the main board.

Mini DP connector DP1 repair

Steps for repairing or replacing the Mini DisplayPort connector (DP1) on the main board.

DP connector DP2 repair

Procedure for repairing or replacing the DisplayPort connector (DP2) on the main board.

USB-C connector USB5 USB4 repair

Instructions for repairing or replacing the USB-C connectors (USB5/USB4) on the main board.

USB-A connector USB1 USB2 USB3 repair

Steps for repairing or replacing the USB-A connectors (USB1, USB2, USB3) on the main board.

Function test

Describes various tests to confirm all monitor functions are working correctly after repair.

Support and troubleshooting

Provides solutions for common problems, including screen issues, image quality, and input signal errors.

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