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HP Z34c G3

HP Z34c G3
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Maintenance and Service Guide
Z34c G3 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP Z34c G3 Specifications

General IconGeneral
Panel typeVA
Pixel pitch0.2325 x 0.2325 mm
Aspect ratio21:9
Response time8 ms
Display surfaceMatt
Display diagonal34 \
Display technologyLED
Vertical scan range59 - 61 Hz
Maximum refresh rate60 Hz
Horizontal scan range88 - 90 kHz
Screen curvature rating1900R
Contrast ratio (typical)1000:1
Display number of colors16.78 million colors
Display brightness (typical)350 cd/m²
Supported graphics resolutions720 x 400, 1600 x 900, 2560 x 1440, 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1366 x 768, 1440 x 900 (WXGA+), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 640 x 480 (VGA), 800 x 600 (SVGA)
HDCPYes
DisplayPort version1.4
USB upstream port typeUSB Type-B
VGA (D-Sub) ports quantity0
USB Type-A downstream ports quantity4
Power consumption (max)250 W
Power consumption (standby)0.5 W
Power consumption (typical)60 W
Package depth226 mm
Package width952 mm
Package height504 mm
Package weight16600 g
Tilt angle range-5 - 10 °
Panel mounting interface100 x 100 mm
Product colorBlack, Silver
Market positioningBusiness
Megapixel5 MP
RMS rated power5 W
Number of speakers2
Sustainability certificatesEPEAT Silver, ENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)272.5 mm
Width (with stand)813.8 mm
Height (with stand)585.2 mm
Weight (with stand)- g
Depth (without stand)105 mm
Height (without stand)389.2 mm
Weight (without stand)11100 g

Summary

Getting Started

Important Safety Information

Essential safety precautions and warnings for service personnel to minimize risk of injury and equipment damage.

Service Information and Precautions

Guidelines for professional repairers, including lead-free solder and ESD protection requirements.

General Descriptions and Updates

Overview of service levels, firmware update availability, and pre-return checks.

Customer Return Procedures

Ensures product safety before returning to the customer, including AC leakage current checks.

Monitor Features

Display Features

Details on screen size, resolution, panel type, color gamut, and viewing angles.

Connectivity Options

Information on DisplayPort, HDMI, USB Type-C, and USB hub ports for connecting devices.

Monitor Stand and Mounting

Features related to the monitor stand, including quick release, VESA mounting, and workstation compatibility.

Component Identification

Front Components

Illustrations and descriptions of front-facing components like power button, USB port, camera, and IR lights.

Rear Components

Illustrations and descriptions of rear-facing ports, connectors, and OSD controls.

Locating Serial and Product Numbers

Illustrated Parts Catalog

How to Order Parts

Removal and Replacement Procedures

Preparation for Disassembly

Essential steps and equipment needed before disassembling the monitor, ensuring a safe and organized process.

Rear Cover Disassembly

Detailed steps for removing the rear cover, including specific screws and cable disconnections.

Internal Component Disassembly

Procedures for disassembling internal components such as USB BD, camera, and associated cables.

Power Board and Mylar Removal

Steps for removing the DECO, SPK, and Power BD Mylar from the main assembly.

Main and Power Board Removal

Procedures for safely removing the Main BD and Power BD from the monitor chassis.

Power Board Service

Power Board Replacement

Details on the power board part number and important notes for professional repairers regarding high voltage areas.

Capacitor Repair Procedure

Step-by-step guide for repairing or replacing capacitors on the power board, including safety and soldering tips.

Connector Repair

HDMI Connector Repair (J401)

Procedure for repairing the HDMI connector, including desoldering, component placement, and soldering.

RJ45 Connector Repair (JF1)

Procedure for repairing the RJ45 connector, involving desoldering, component placement, and soldering.

USB Type B Connector Repair (JA1)

Procedure for repairing the USB Type B connector, including desoldering, component placement, and soldering.

Function Test Procedures

Troubleshooting Common Problems

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