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HP Z27Q G3 User Manual

HP Z27Q G3
26 pages
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Maintenance and Service Guide
Z27q G3 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP Z27Q G3 Specifications

General IconGeneral
Screen Size27 inches
Panel TypeIPS
Aspect Ratio16:9
Brightness350 cd/m²
Refresh Rate60 Hz
Contrast Ratio1000:1
Viewing Angle178° horizontal / 178° vertical
HDCP SupportYes
Integrated SpeakersNo
Height AdjustmentYes, 150 mm
Color Gamut99% sRGB
VESA Mount100 x 100 mm
Resolution2560 x 1440 (QHD)
Ports1 x DisplayPort 1.4, 1 x HDMI 2.0, 4 x USB-A 3.2 Gen 1, 1 x USB-C
Tilt-5° to +20°
PivotYes
Dimensions (with stand)24.1 x 18.1 x 9.1 inches
Response Time5 ms (gray to gray)
Swivel±45°

Summary

Getting Started

Document Summary

Provides an overview of the guide's content including spare parts, replacement, diagnostics, and troubleshooting.

Important Safety Information

Details critical safety precautions for service personnel to prevent injury and equipment damage.

Service Precautions and Requirements

Outlines essential service guidelines, including professional repair, high voltage areas, and RoHS compliance.

General Info and Firmware Updates

Covers general descriptions, service levels, and firmware update procedures for the monitor.

Pre-Return Service Checks

Describes essential post-repair checks, like AC leakage current, before returning the product.

Monitor Features

Display and Stand Features

Lists the monitor's display capabilities, adjustment options, and stand features.

Connectivity Ports

Details the various input/output connectors available on the monitor, such as DisplayPort and HDMI.

Component Identification

Front Components

Identifies and illustrates the components located on the front of the monitor.

Rear and Side Components

Identifies and describes components on the rear and side of the monitor via illustration and table.

Serial and Product Number Location

Explains where to find the serial and product numbers on the monitor's rear label.

Parts and Ordering

Illustrated Parts Catalog

Provides an illustrated breakdown of major monitor components with their part numbers.

Parts Ordering Information

Details how to order parts, including power boards and connectors, with distributor information.

Removal and Replacement Procedures

Disassembly Preparation

Outlines essential steps and materials required to prepare for monitor disassembly.

Rear Cover Removal

Provides initial steps for removing the monitor's rear cover, including stand base detachment.

Power Board Removal

Details the specific steps and considerations for removing the power board from the monitor.

Connector Repair Procedures

Covers the repair process for various connectors (HDMI, DP, USB) on the main board.

Testing and Troubleshooting

Function Testing

Details test procedures to confirm the proper working of all monitor functions after repair.

Troubleshooting Common Issues

Lists common problems, their causes, and recommended solutions for monitor troubleshooting.

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